ENGINEER - SHIFT

Efs-Facilities-Services; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EFS Group is seeking a Site Operations Lead to oversee all on-site facility activities, ensuring adherence to safety, quality, and contractual obligations. You will mobilize the team, coordinate with clients, and manage performance across maintenance, utilities, and sustainability initiatives.

Ideal candidates have 5+ years in facilities management, strong knowledge of HVAC/MEP and safety standards, and proven ability to drive continuous improvement in a site-based environment.

Qualifications

• Bachelor’s degree in a technical or commercial field is required.
• 5+ years of experience in Facilities Management or related fields.
• Strong knowledge of HVAC, MEP, firefighting/fire alarms, and low-current systems.
• Excellent troubleshooting and problem-solving skills.
• Read and understand as-built drawings, O&M manuals, commissioning reports, and equipment schedules.

Responsibilities

• Lead site-related activities based on agreed strategies and plans, ensuring safety, efficiency, and quality.
• Develop and implement strategies to optimize facility activities including preventive maintenance and utility management.
• Establish relationships with contractors and service providers to ensure comprehensive coverage.
• Operate a CAFM system for PPMs, inspections, and reactive calls.
• Provide inputs for daily, weekly, and monthly management reports.

Skills

Site management

HVAC systems

Maintenance planning

Safety compliance

Communication skills

Education

Bachelor’s degree (Technical / Commercial)

Job description

Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry’s most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce.

EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies.

EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.

Purpose of the role:

The purpose of the role is to lead all site-related activities based on agreed strategies and plans, being directly responsible for on-ground facility operations. This role includes maintaining clear communication channels between the client and the internal team. Mobilizing the team, the focus is on delivering world-class facilities management services and meeting contractual obligations. The role demands consistent adherence to high standards of safety, efficiency, and quality.

The role includes but is not limited to:

Objectives:

• Develop and implement strategies to optimize all facility activities, including preventive and corrective maintenance, utility management, waste management, and variation work proposals
• Establish and nurture strategic relationships with contractors and service providers to ensure comprehensive coverage of all facility operations, fostering a collaborative and efficient working environment
• Implement a robust sub-contractor performance management system to ensure the effectiveness and engagement of external partners in facility operations
• Provide innovative and technically sound solutions for operational challenges, leveraging expertise and judgment to enhance overall facility performance

Operational Excellence:

• Develop comprehensive Planned Preventive Maintenance (PPM) plans and checklists to optimize equipment performance, reduce downtime, and contribute to overall business efficiency
• Maintain an updated asset register on-site, contributing to effective asset management and supporting accurate financial reporting
• Review tools, equipment, machines, and material availability on-site to ensure efficient resource utilization, contributing to cost-effectiveness and business growth
• Utilize the Computer-Aided Facility Management (CAFM) system for PPMs, reactive calls, inspections, and other operational activities, enhancing overall business efficiency
• Contribute key inputs for daily, weekly, and monthly reports to the administration, providing insights for continuous improvement and informed decision-making

Project Management:

• Conduct frequent site visits and inspections to ensure work process efficiency, quality control, and adherence to project timelines
• Report critical issues and escalations to the facility manager promptly, facilitating quick resolution and minimizing project disruptions
• Implement periodic audits of team performance, providing constructive feedback and insights to enhance overall project management effectiveness
• Raise material requests and coordinate with the procurement department for timely delivery, ensuring project timelines are met without delays
• Promote and implement green initiatives that drive sustainability within facility operations, aligning with corporate social responsibility and environmental goals

Key Result Areas

Result Area

Performance Indicator

Operational Efficiency

Timely and effective maintenance of facilities, minimizing downtime, and optimizing operational performance.

Successful completion of facility improvement projects within budget and timelines, effective coordination with stakeholders, and adherence to project specifications.

Compliance and Safety

Adherence to safety standards and regulations, successful safety audits, and implementation of safety protocols.

Cost Management

Efficient resource allocation, reduction in operational costs, and achieving budget targets.

Client Satisfaction

Positive feedback from clients and occupants, timely resolution of facility-related issues, and maintaining strong client relationships.

Sustainability Initiatives

Implementation of energy-saving measures, waste reduction strategies, and achieving sustainability targets.

HSE Compliance

Adherence HSE regulations and proactive management of safety risks.

Qualification / Experience

Education

• Bachelor’s (Technical / Commercial) degree minimum

Experience

• 5+ years of experience
• Industry: Facilities Management / Projects / Technical Consulting / Real Estate Management / Community Management / Construction /
• Previous Role: Engineering Coordinator, Facility Supervisor, Maintenance Engineer

Knowledge & Key Skills

• Excellent technical knowledge of HVAC, MEP, Firefighting fire alarms, and low current systems.
• Excellent troubleshooting and problem-solving skills.
• Excellent understanding of maintenance procedures.
• Read and understand as-built drawings, O&M manuals, commissioning reports, and equipment schedules.
• Knowledge of system capacities and models.
• Excellent written and verbal communication skills.

Stakeholder Engagement & Job Context

Stakeholder Engagement

• External
• Internal
• Service Providers
• Senior Management
• Contractors
• Support Functions
• FM Teams
• Clients

Job Context: Site-based with frequent Office visits, and potential exposure to various environmental conditions.

Minimum Level of Proficiency (Scale of 1-5)