Engineer – IT Infra – Network L2

Soffit Infrastructure Services (P) Ltd; Thrissur; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Soffit Infrastructure Services (P) Ltd is seeking an experienced Network Engineer to manage campus and enterprise networking. You will configure Palo Alto firewalls, monitor network performance, and troubleshoot complex issues across LAN/WAN, VPN, and DMZ environments.

Strong documentation and reporting skills are essential. Additional duties include maintaining asset records, coordinating with vendors, and providing after-hours support during emergencies or weekend maintenance.

Qualifications

• Graduate or above
• 5+ years of total experience

Responsibilities

• Configure, manage, and troubleshoot Palo Alto firewalls
• Strong understanding of TCP/IP, switching and routing protocols
• Maintain configuration documents and assets
• Vendor coordination and support
• Provide after-hours support in emergencies

Skills

Troubleshooting

Network engineer

Palo Alto

Time management

Communication

Routing & Switching

Juniper

Reporting

Education

Graduate or above

CCNA Certification

Palo Alto PCNSA/PCNSE optional

Tools

Cisco devices

Palo Alto Firewalls

SolarWinds

Juniper

Cisco ASA

Job description

Main Responsibilities

• Experiences in working with Cisco routers, switches, firewalls devices.
• Configure, manage, and troubleshoot Palo Alto Firewalls
• Strong understanding on networking and security technologies, protocols.
• In-depth understanding of TCP/IP, switching and routing protocols (BGP, OSPF etc.)
• Experience with network diagnostic, troubleshooting, monitoring and analysis tools (e.g., SolarWinds network tools).
• Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
• Experience in network switching - VLANs, Trunks, Link Aggregation
• Good understanding of networking - LAN - Wired & Wireless, WAN, DMZ, Internet, VPN & Firewalls
• Suggest improvements to network performance, capacity, and scalability.
• IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
• Prepare and maintain LLD, steady state configuration document, and other relevant technical documents.
• Weekly and monthly report preparation and presentation.
• Resourcefulness and problem-solving aptitude
• Excellent communication skills

General Responsibilities

• Maintain and update configuration documents.
• Maintain assets and software license / subscriptions.
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance

Qualification

• Graduate or above
• 5+ years of total

Experience

• CCNA Certification
• Palo Alto (PCNSA /PCNSE) similar(Optional)

Skills

• Excellent troubleshooting skills
• Proven experience as Network engineer or similar role
• Paloalto firewall experience.
• Exceptional organizing and time-management skills
• Very good communication abilities
• Routing, Switching, Firewall & Wireless network Configure, manage, and troubleshoot
• Juniper, Cisco ASA,
• Reporting