Network Security Engineer

Global Infovision; Mumbai Suburban; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Global InfoVision Pvt Ltd. in Mumbai is seeking a Network & Security Engineer- L2 to manage client networks and security devices remotely and on-site. You will troubleshoot routing, switching and firewall issues, and lead incident calls during outages.

The role requires 4–7 years of experience, CCNP or higher, Palo Alto and Cisco expertise, and the ability to work in 24x7 shifts. You will design, document, and mentor junior engineers while ensuring high availability.

Qualifications

• 4–7 years in switching, routing and firewall.
• Hands-on Palo Alto: installation, support, and tuning (3+ years).
• Palo Alto PCNSA/PCNSE certification preferred.
• Panorama, WildFire, GlobalProtect VPN expertise.
• Cisco Nexus 9K, Layer 2/3 switches, ISE experience.
• CCNP Routing & Switching or higher.

Responsibilities

• Manage the clients Network and Security devices remotely.
• Troubleshoot routing, switching & firewall issues.
• Lead incident calls and coordinate with OEMs.
• Create network designs and accurate documentation.
• Perform Change and Incident Management per process.
• Prepare and maintain network diagrams for planning.
• Work in 24x7 shifts and mentor L1 engineers.
• Communicate effectively with clients and teams.

Skills

Routing & Switching

Firewall Engineering

L2/L3 Networking

Vendor & Incident Management

Network Design & Documentation

ITIL familiarity

Mentoring L1 team

Customer communication

Tools

Palo Alto Panorama

WildFire

GlobalProtect VPN

Cisco Nexus 9K

Cisco Routers/Switches

NMS SolarWinds

Wireshark

Cisco ISE

Job description

Job Title: Network & Security Engineer- L2

Location: Malad, Mumbai

Experience 4 to 7 Years

Roles & Responsibilities:

• Manage the clients Network and Security devices remotely.
• Troubleshooting Routing, Switching & Security issues.
• Adapt/Suggest any Network design changes as and when needed.
• Responding to emergency situations and performing effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors.
• Troubleshoot all networking problems to ensure minimum downtime & maximum availability.
• Perform Change Management and Incident management as per the process.
• Documentation for all the technologies used for customers setup. Ability to create accurate network diagrams and documentation for designing and planning network communication systems.
• Ready to work in 24*7 Shifts and able to manage the shift independently.
• Work independently with minimum or no supervision
• Lead and mentor L1 team members

Must Skills:

• 4 to 7 years of prior relevant experience in switching, routing, and firewall
• Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum 3 years).
• Palo Alto Networks certification preferred PCNSA or PCNSE.
• Palo Alto expertise in design, configuration, migrations, tuning and customisation of features.
• Thorough knowledge of Panorama, WildFire, Global Protect VPN.
• Fortinet Firewall Experience is desired.
• Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches, Cisco Routers, WLC and Cisco ISE.
• CCNP Certified (Minimum Routing and Switching) certified (or higher).
• Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST
• Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping/ QoS, VPN
• Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS and VPC
• Familiarity with Data Centre environment and hosted deployments/cloud
• Experience of supporting clients remotely and face to face
• Experience with Wireshark or other protocol analyzer
• Excellent communication skills –both written and verbal
• Must be flexible to work outside of business hours as per business requirements.
• Needs to be able to remain calm under pressure and ensure a logical thought process is maintained.
• Should have the ability to investigate complex WAN and Datacenter LAN issues in a multiproduct environment, Ability to handle complex network issues independently.
• Should have exposure to ITIL practices.
• Strong vendor management skills needed.
• Should have passion towards new trends in technology.

Network Products Experience:

Classification: Company Internal

• Cisco Routers – 8300, 4400, 4300, ASR1K
• Cisco Switches – 9500, 9400, 9300, 4500, 3800, 2900
• Cisco WLC 9800, Access Points 9120, 3802, 2802
• Palo Alto Firewalls – PA-3200, PA-1400, VM Firewalls
• NMS - Solarwinds, Kiwi Syslog and Netflow Analyzer Classification: Company Internal