Engineer - Endpoint Operations - Hybrid

Cerebra; Hyderabad, Bengaluru; Hybrid; INR 700,000 - 1,100,000; Full time

Job summary

Cerebra is seeking an Engineer – Endpoint Operations to join our hybrid team in Bangalore/Hyderabad. You will manage enterprise endpoint environments, troubleshoot Windows and Mac devices, deploy applications and security policies, and continuously improve the digital employee experience.

The role requires hands-on experience with Microsoft Intune, SCCM, Windows Autopilot, and IAM, with strong scripting skills in PowerShell and a focus on security and device enrollment.

Qualifications

• Undergraduate degree with 3+ years of relevant professional experience.
• Experience using ServiceNow for incident, problem and service request management.
• Strong Windows OS fundamentals and troubleshooting skills.
• Good knowledge of macOS and Apple Business Manager.
• Hands-on experience with Microsoft Intune and SCCM for deployment and patch management.
• Experience with Microsoft 365 Administration and Windows Autopilot.
• Knowledge of Identity and Access Management (IAM).
• Experience in hardware fault diagnosis and end-user device troubleshooting.
• Proficiency in PowerShell scripting and automation.
• Strong understanding of endpoint management, enrollment, configuration and migration.

Responsibilities

• Manage enterprise endpoint environments and troubleshooting.
• Deploy applications and security policies.
• Improve digital employee experience.

Skills

Endpoint management

PowerShell scripting

Intune management

Windows troubleshooting

MacOS troubleshooting

Security policy deployment

Automation

Documentation

Education

Undergraduate degree

Tools

Microsoft Intune

SCCM

SysTrack

Apple Business Manager

Windows Autopilot

Microsoft 365

Job description

Immediate /Short Notice Only - Cerebra Payroll - MNC Client

Engineer - Endpoint Operations
Locations: Bangalore / Hyderabad - Hybrid (Onsite)
Employment Type: Contract (612 Months)
Shift: 24/7 Customer Support and On-Call Rotation

Job Summary

We are looking for a skilled Engineer – Endpoint Operations with strong experience in Microsoft Endpoint Manager, Intune, PowerShell automation and endpoint security management.

The ideal candidate should have hands-on experience managing enterprise endpoint environments, troubleshooting Windows and Mac devices, deploying applications and security policies, and improving digital employee experience.

Required Skills & Experience

• Undergraduate degree with 3+ years of relevant professional experience.
• Experience using ServiceNow for incident, problem and service request management.
• Strong Windows OS fundamentals and troubleshooting skills.
• Good knowledge of macOS and Apple Business Manager.
• Hands-on experience with Microsoft Intune and SCCM for application deployment and patch management.
• Experience with Microsoft 365 Administration and Windows Autopilot.
• Knowledge of Identity and Access Management (IAM).
• Experience in hardware fault diagnosis and end-user device troubleshooting.
• Proficiency in PowerShell scripting and automation, including loops, conditions and command help generation.
• Strong understanding of Microsoft Endpoint Manager, device enrollment, configuration, deployment and migration.
• Experience implementing disk encryption, Windows Information Protection policies and device configuration profiles.
• Understanding of digital employee experience tools such as SysTrack and endpoint security best practices.
• Strong documentation, communication, organization and problem-solving skills.
• Ability to prioritize tasks and manage multiple customer requirements.
• Willingness to participate in a 24/7 support and on-call rotation.