Engineer, Cloud Engineering - R01570714

Brillio 2; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Brillio 2 in Bengaluru is seeking an Engineer for Cloud Engineering to manage Azure infrastructure, monitor services, and respond to incidents. You will perform triage, patching, and backup validation while maintaining ticket hygiene and following SOPs.

Ideal candidates have 1–3 years of IT infra experience with Azure, RBAC knowledge, and ITIL familiarity, plus relevant Azure certs. This role is on-site in Bengaluru with a focus on steady, process-driven operations.

Qualifications

• 1–3 years of IT infrastructure experience with Azure cloud operations.
• Hands-on exposure to Azure Monitor, Log Analytics and ServiceNow.
• Bachelor's degree in CS/IT or related field; Azure Fundamentals or Administrator certs.
• ITIL Foundation Certification is desirable.
• Good scripting basics (PowerShell or Azure CLI) and familiarity with RBAC.

Responsibilities

• Deliver L1 support for Azure infrastructure and platform services in prod and non-prod environments.
• Monitor Azure services, alerts, dashboards, backup status, and patch compliance.
• Perform initial triage and first-level troubleshooting for Azure VM/storage/network/identity/backup issues.
• Maintain ServiceNow ticket hygiene per SLAs with accurate categorization and updates.
• Execute SOPs/runbooks for routine checks, backup verification, log collection, and patch readiness.
• Assist with patching using Azure Update Manager, including compliance review and post-patching health checks.
• Support vulnerability remediation by validating assets and escalating blockers.
• Escalate incidents to L2/L3 with clear documentation of steps and impact.

Skills

Azure VM administration

Azure storage management

Azure Active Directory

Azure Monitor

ServiceNow

Azure backup

Azure Update Manager

PowerShell/Azure CLI

NSGs/VNet management

Education

Bachelor's degree in CS/IT or related

Microsoft Azure Fundamentals

ITIL Foundation Certification

Tools

Azure CLI

PowerShell

ServiceNow

Job description

Engineer, Cloud Engineering

Experience Range: with at least 1 to 3 years of IT infrastructure experience, including hands-on exposure to Azure cloud operations and L1 production support

Key Responsibilities

• Deliver L1 support for Azure infrastructure and platform services in production and non-production environments, ensuring timely incident response and operational continuity
• Monitor Azure services, alerts, dashboards, backup status, and patch compliance using Azure Monitor, Log Analytics, and ServiceNow
• Perform initial triage and first-level troubleshooting for incidents involving Azure virtual machines, storage, networking, identity, and backup failures
• Maintain ServiceNow ticket hygiene by accurately categorizing, prioritizing, updating, and documenting tickets in line with SLAs
• Execute approved SOPs and runbooks for routine operational tasks such as service checks, backup verification, log collection, and patch readiness checks
• Assist with patching activities using Azure Update Manager, including compliance review, schedule tracking, and post-patching health checks under guidance
• Support vulnerability remediation by validating assets, updating status, and escalating blockers to senior teams
• Escalate incidents to L2/L3 teams with clear documentation of troubleshooting steps, impact, and evidence

Required Skills

• Azure virtual machines administration
• Azure storage accounts and disks management
• Azure Active Directory and RBAC configuration
• Azure Monitor and Log Analytics
• ServiceNow ticketing and workflow management
• Azure backup and recovery validation
• Azure Update Manager and patch compliance
• Basic PowerShell scripting or Azure CLI usage
• Azure network security groups and virtual networks

Preferred Skills

• Familiarity with Azure Data Catalog
• Exposure to Azure Event Hub
• Basic understanding of Azure Migration tools

Desired Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
• Microsoft Certified: Azure Fundamentals or Azure Administrator Associate
• ITIL Foundation Certification