Engagement Executive-SCM

Capgemini; Chennai; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Capgemini is seeking a senior leader to head Forecast-to-Cash across planning, logistics and order-to-cash operations. The role requires deep subject-matter expertise in planning, logistics and finance, with a focus on improving forecast accuracy, service levels and cash flow.

The candidate will drive a digital and process transformation mindset, delivering tangible business outcomes such as bookings, margins and revenue growth, while building a scalable, high-performing organization across

Qualifications

• 15+ years of experience in Planning, Logistics and Order to Cash
• Bachelor's degree required; MBA preferred
• Strong leadership and transformation track record
• Proven ability to drive measurable improvements across commercial, supply chain and finance

Responsibilities

• Lead end-to-end Forecast-to-Cash operations across geographies or service lines
• Drive improvements in planning, logistics, order fulfilment, collections and cash conversion
• Use advanced analytics to diagnose performance and prioritise interventions
• Define and lead the transformation agenda for Forecast-to-Cash
• Build relationships with senior leaders across functions
• Develop a high-performing organization across locations and teams
• Ensure robust governance across operations and financial controls

Skills

Forecast-to-Cash

Planning

Logistics

Order to Cash

Analytics

Leadership

Stakeholder management

Governance

Education

MBA preferred

Tools

ERP systems

Data analytics tools

Job description

Job Description

Capgemini is seeking for a Senior leadership role to lead Forecast to Cash role covering E2E Planning, Logistics, and Order to Cash operations.

The role requires deep subject-matter expertise across Planning, Logistics and Order to Cash. The leader will connect commercial, supply chain and finance priorities to deliver improved forecast accuracy, service, revenue realization, cash flow and customer experience.

The candidate should have an innovative approach driven by digital and process transformation mindset, challenging the status quo. The firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomes (bookings, contribution margin, revenue, market recognition).

The candidate will set direction, build organisational capability and create a high-performance culture. The individual will use advanced analytics, process intelligence, automation and digital capabilities to identify value opportunities, anticipate operational risks and drive sustained improvement at scale.

The role demands a high level of autonomy; a strong appetite to drive change and overcome organizational complexity; and a high level of drive to build a business from its current strong foundations to a potential billion-scale business.

Primary Skills

• Own the performance and continuous improvement of the Forecast-to-Cash operation across the assigned business, geography or service-delivery scope.


• Deliver measurable improvement in business outcome metrics within planning, logistics, order fulfilment, collections, overdue debt, deductions and cash conversion.


• Use data and advanced analytics to diagnose performance, identify patterns, anticipate risks and prioritise interventions.


• Define and lead the transformation agenda for Forecast-to-Cash, aligned with the overall business strategy.


• Build trusted relationships with senior commercial, supply chain, finance, technology and market leaders.


• Lead, coach and develop a diverse, high-performing organisation across locations, functions and service-delivery teams.


• Maintain robust governance across operations, including service performance, financial controls, compliance and issue resolution.

Secondary Skills

He/She/They will have 15+ years of experience in Planning, Logistics and Order to Cash with a strong project track record and demonstrated PL contribution to sales. A bachelor's degree is required preferably in the relevant space with CGP industry knowledge; MBA is strongly preferred. This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

• Strong customer orientation, decision making, problem solving, communication and presentation skills


• Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions


• Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies


• Ability to roll sleeves


• Strong executive presence and entrepreneurial spirit


• Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority