Employee

Bajaj Life; Mahabubnagar; On-site; INR 180,000 - 240,000; Full time

Job summary

Bajaj Life Insurance is seeking an Employee for a full-time, on-site role based in Adilabad. You will support day-to-day branch operations, assist customers with policy information and service requests, and coordinate with internal teams to ensure timely resolution of queries.

The role involves maintaining records, following compliance standards, and aiding sales support activities like preparing proposals and lead management, using digital tools and company platforms to streamline processes.

Qualifications

• Bachelor’s degree in business, commerce, finance, or related field is beneficial.
• Strong customer service and relationship management skills.
• Clear written and verbal communication; ability to document well.
• Organizational and time-management skills to handle multiple tasks.
• Familiarity with digital tools and CRM or similar systems.
• Regulatory guidelines and standard operating procedures knowledge expected.
• Collaborative mindset and willingness to learn in a fast-paced environment.

Responsibilities

• Support day-to-day branch operations and assist customers with policy information and service requests.
• Coordinate with internal teams to ensure timely resolution of queries and maintain accurate records.
• Contribute to sales support activities such as preparing proposals and helping with lead management.

Skills

Customer service

Relationship management

Communication

Digital tools

Education

Bachelor’s degree in business/commerce/finance

Tools

CRM

Office apps

Job description

Company Description

Bajaj Life Insurance is one of India’s fastest-growing life insurance companies, offering diverse solutions such as ULIPs, term insurance, retirement, and child plans to help individuals secure their future and achieve financial goals. With over 3.47 crore policyholders, a robust AUM of ₹1.34 lakh crores, a 99.33% claim settlement ratio, and a 266% solvency margin, the organization demonstrates strong financial stability and customer trust. Bajaj Life provides innovative products, including specialized plans for different life stages and customer segments, and ensures convenient service through a comprehensive WhatsApp conversational platform. Supported by a wide distribution network of branches, consultants, and bank partnerships, the company maintains a customer-first approach. Its culture emphasizes innovation and collaboration, earning multiple employer and digital excellence awards and making Bajaj Life a recognized great place to work.

Role Description

The Employee role at Bajaj Life is a full-time, on-site position based in Adilabad. In this role, the individual will support day-to-day branch operations, assist customers with policy information and service requests, and coordinate with internal teams to ensure timely resolution of queries. Responsibilities include maintaining accurate records, following compliance and documentation standards, and contributing to sales support activities such as preparing proposals and helping with lead management. The role also involves using digital tools and company platforms to streamline processes, enhance customer experience, and support overall business goals. The individual is expected to collaborate with colleagues, adhere to organizational policies, and uphold Bajaj Life’s commitment to customer-centric service.

Qualifications

• Candidates should possess strong customer service and relationship management skills, with the ability to handle queries professionally and build trust.
• Candidates should possess skills in communication, both written and verbal, including clear documentation and effective interaction with diverse stakeholders.
• Candidates should possess basic financial awareness and the ability to learn insurance products, regulatory guidelines, and standard operating procedures.
• Candidates should possess organizational and time-management skills to handle multiple tasks, maintain records, and meet deadlines.
• Candidates should possess familiarity with digital tools and office applications (e.g., email, spreadsheets, CRM or similar systems) to support daily operations.
• Relevant qualifications such as a bachelor’s degree in business, commerce, finance, or a related field are beneficial; prior experience in insurance, banking, or financial services is an advantage.
• Candidates should demonstrate a collaborative mindset, ethical conduct, and willingness to learn in a fast-paced, performance-driven environment.