Employee

Bajaj Life; Mahabubnagar; On-site; INR 250,000 - 500,000; Full time

Job summary

Bajaj Life Insurance is hiring an Employee role based in Adilabad. This full-time, on-site position supports day-to-day branch operations, assists customers with policy information and service requests, and coordinates with internal teams to ensure timely resolution of queries.

You will maintain records, ensure compliance, and contribute to sales support activities such as preparing proposals and helping with lead management, while using digital tools to streamline processes and enhance customer

Qualifications

• Strong customer service and relationship management skills.
• Excellent written and spoken communication.
• Basic financial awareness and willingness to learn insurance products.
• Organizational and time-management abilities.
• Experience with digital tools and office applications (CRM, email, spreadsheets).
• Bachelor's degree in business, commerce, finance or related field.

Responsibilities

• Support day-to-day branch operations.
• Assist customers with policy information and service requests.
• Coordinate with internal teams for timely resolution of queries.
• Maintain accurate records and ensure compliance with documentation standards.
• Contribute to sales support activities such as preparing proposals and lead management.
• Use digital tools and company platforms to streamline processes and enhance customer experience.
• Collaborate with colleagues and uphold Bajaj Life's customer-centric service.

Skills

Customer service

Relationship management

Communication

Organizational skills

Time management

Digital tools

Education

Bachelor's degree in business/commerce/finance

Tools

CRM

Office apps

Job description

Company Description

Bajaj Life Insurance is one of India's fastest-growing life insurance companies, offering diverse solutions such as ULIPs, term insurance, retirement, and child plans to help individuals secure their future and achieve financial goals. With over 3.47 crore policyholders, a robust AUM of ₹1.34 lakh crores, a 99.33% claim settlement ratio, and a 266% solvency margin, the organization demonstrates strong financial stability and customer trust. Bajaj Life provides innovative products, including specialized plans for different life stages and customer segments, and ensures convenient service through a comprehensive WhatsApp conversational platform. Supported by a wide distribution network of branches, consultants, and bank partnerships, the company maintains a customer-first approach. Its culture emphasizes innovation and collaboration, earning multiple employer and digital excellence awards and making Bajaj Life a recognized great place to work.

Role Description

The Employee role at Bajaj Life is a full-time, on-site position based in Adilabad. In this role, the individual will support day-to-day branch operations, assist customers with policy information and service requests, and coordinate with internal teams to ensure timely resolution of queries. Responsibilities include maintaining accurate records, following compliance and documentation standards, and contributing to sales support activities such as preparing proposals and helping with lead management. The role also involves using digital tools and company platforms to streamline processes, enhance customer experience, and support overall business goals. The individual is expected to collaborate with colleagues, adhere to organizational policies, and uphold Bajaj Life's commitment to customer-centric service.

Qualifications

• Candidates should possess strong customer service and relationship management skills, with the ability to handle queries professionally and build trust.
• Candidates should possess skills in communication, both written and verbal, including clear documentation and effective interaction with diverse stakeholders.
• Candidates should possess basic financial awareness and the ability to learn insurance products, regulatory guidelines, and standard operating procedures.
• Candidates should possess organizational and time-management skills to handle multiple tasks, maintain records, and meet deadlines.
• Candidates should possess familiarity with digital tools and office applications (e.g., email, spreadsheets, CRM or similar systems) to support daily operations.
• Relevant qualifications such as a bachelor's degree in business, commerce, finance, or a related field are beneficial; prior experience in insurance, banking, or financial services is an advantage.
• Candidates should demonstrate a collaborative mindset, ethical conduct, and willingness to learn in a fast-paced, performance-driven environment.