Email Support Executive

Firstmeridian Global Services; Dadri; On-site; INR 240,000 - 320,000; Full time

Job summary

Firstmeridian Global Services in Noida Sector 63 invites you to join as an Email Support Specialist. You will assist customers via email on service, tech, and e-commerce topics, handling multiple conversations with focus on timely resolutions.

Ideal candidates communicate fluently in English, type 35+ WPM with high accuracy, and enjoy solving problems while delivering exceptional customer experiences in a fast-paced team.

Qualifications

• Excellent written and verbal English communication skills.
• Typing speed of 35+ WPM with high accuracy.
• Good understanding of smartphones, consumer electronics, and digital products.
• Strong multitasking and problem-solving abilities.
• Customer-first mindset.

Responsibilities

• Assist customers via Email with service, technical, and e-commerce topics.
• Handle multiple customer conversations efficiently.
• Deliver outstanding customer experiences and timely resolutions.
• Work with modern tools and support systems.
• Collaborate with a performance-driven team.

Skills

English communication

Typing 35+ WPM

Smartphones & electronics

Multitasking

Customer-first mindset

Education

Graduates from any discipline

Job description

We're Hiring: Email Support Specialists -Noida sector 63

Position:Email Support Specialist

Graduates from any discipline can apply

What You'll Do

• Assist customers via Email with service, technical, and e-commerce
• Handle multiple customer conversations efficiently
• Deliver outstanding customer experiences and timely resolutions
• Work with modern tools and support systems
• Collaborate with a performance-driven team

What We're Looking For

• Excellent written and verbal English communication skills
• Typing speed of 35+ WPM with 90% accuracy
• Good understanding of smartphones, consumer electronics, and digital products
• Strong multitasking and problem-solving abilities
• Customer-first mindset

HR- Archil Rathore- 9140142149

Email- [e-mail]