Education Counsellor

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION; Pune District; On-site; INR 201,000 - 335,000; Full time

Job summary

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION in Maharashtra seeks an Education Counsellor to guide prospective students through program options and help them make informed academic decisions. You will conduct telephonic outreach, explain courses and admission processes, and use telesales techniques to convert inquiries into enrollments while meeting targets.

Strong communication and CRM skills are essential.

Qualifications

• Strong telesales and telecalling experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of educational programs and counseling techniques is a plus.
• Proficiency in using CRM software and other sales tools.

Responsibilities

• Conduct telephonic outreach to prospective students and their families to discuss educational programs and opportunities.
• Provide detailed information about courses, admission processes, and career prospects to help students make informed choices.
• Utilize telesales techniques to convert inquiries into enrollments, meeting or exceeding sales targets.
• Maintain accurate records of interactions with students and follow up on leads in a timely manner.
• Collaborate with the marketing team to develop strategies for reaching potential students.
• Stay updated on industry trends and educational offerings to provide the best advice to students.

Skills

Telesales experience

Communication skills

Team collaboration

CRM software knowledge

Tools

CRM software

Job description

We are seeking a motivated and dynamic Education Counsellor to join our team in Maharashtra. The ideal candidate will be responsible for guiding prospective students through the educational options available to them, helping them make informed decisions about their academic futures. This role requires a strong background in sales and excellent communication skills to effectively engage with students and their families.

Key Responsibilities

• Conduct telephonic outreach to prospective students and their families to discuss educational programs and opportunities.


• Provide detailed information about courses, admission processes, and career prospects to help students make informed choices.


• Utilize telesales techniques to convert inquiries into enrollments, meeting or exceeding sales targets.


• Maintain accurate records of interactions with students and follow up on leads in a timely manner.


• Collaborate with the marketing team to develop strategies for reaching potential students.


• Stay updated on industry trends and educational offerings to provide the best advice to students.

Required Skills

• Strong telesales and telecalling experience.


• Excellent communication and interpersonal skills.


• Ability to work independently and as part of a team.


• Knowledge of educational programs and counseling techniques is a plus.


• Proficiency in using CRM software and other sales tools.