EDI B2B Integration Developer

DXC Technology India Pvt Ltd; Bengaluru; Hybrid; INR 1,400,000 - 2,200,000; Full time

Job summary

DXC Technology India Pvt Ltd seeks a Senior EDI Developer to join our offshore production support team. You will manage EDI integration using Sterling B2Bi, handle tickets from creation to closure, monitor systems and ensure SLA adherence.

Responsibilities include configuring trading partners, managing AS2/VAN/FTPS, creating test plans, and validating data processing post-implementation. 7+ years of experience in EDI integration is required.

Qualifications

• 7+ years of experience in EDI integration with Sterling B2Bi.
• Experience supporting production environments and ticket lifecycle.
• Knowledge of EDI guidelines (ANSI X12, XML) and trading partner setups.
• Good understanding of file transfer protocols (AS2, VAN, FTPS).

Responsibilities

• Monitor production and test systems.
• Own and triage tickets from creation to closure.
• Ensure documentation and SLA compliance.
• Collaborate with clients to address production issues.
• Validate deployments and data processing post-implementation.

Skills

EDI integration

Sterling B2Bi

Production support

Ticket ownership

SLA adherence

Tools

ServiceNow

AS2

FTPS

EDI translation software

Job description

EDI B2B Developer Job Description

SBI EDI Integration Sterling Resource Job Location: Hyderabad / Bangalore / Chennai / Kolkata / Noida/ Gurgaon / Pune / Indore / Mumbai

Please find the below Job description for the SBI/EDI resource.

Resource should have 7+ years' experience in EDI integration in Sterling B2Bi translation software application Extensive experience supporting production support environments, including ticket ownership from creation through closure.

The role entails the following skillset: Be a member of offshore production support technical team that provides production support services for clients including:

• i. Monitor the production and test systems
• ii. Respond to system tickets/emails generated and assigned to the EDI team
• iii. Ensure that all processes and procedures required by the team are documented, including response timeframes in order to meet client Service Level Agreements.
• iv. Ensure that processes are being followed and documentation is disseminated to the team/stakeholders

Excellent trouble shooting skill is a must and must have experience delivering within SLA's in a production support role.

Open and manage tickets with IBM Open and manage tickets in Service Now (Incident/change management ticketing system) Liaise with the client on production support issues and recommendations.

Requires thorough understanding of client's business and applications.

Knowledge of industry EDI guidelines (i.e. EDI ANSI X12, XML etc.) and specifications for customer/supplier communities Creates and maintains trading partner setups/envelopes and configurations Knowledge of file transfer communication protocols (i.e. managing and implementing AS2 certificate renewals, VAN, FTPS etc.)

Ensures defects found in products are logged, monitored, fixed and reported complete Creates or supports unit/system/integration test plans and cases for software elements Conducts or supports system/integration/parallel testing Follows source control process using Software configuration management (SCM) tool and promotes objects through the environments according to published process and release schedule Validates proper configuration items (CIs) have been deployed correctly Executes post-implementation validation - ensures data is processing as expected in the system

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Experience Level Senior Level