- Create, upload, and optimise product listings across Amazon, Flipkart, Meesho, Myntra, Nykaa, and Quick Commerce platforms.
- Write SEO-rich titles, bullet points, and product descriptions aligned with platform search algorithms.
- Manage bulk uploads using flat files / Excel templates and resolve listing errors or suppressions promptly.
- Ensure listing completeness: images, A+ Content (Amazon), EBC, size charts, and categoryspecific attributes.
- Conduct regular content audits and keep listings updated with correct pricing, availability, and
Inventory & Order Operations
- Track inventory levels across marketplaces and coordinate with client teams to avoid stockouts or overstock situations.
- Manage FBA/FBF shipment creation, send-in plans, and reconciliation.
- Monitor inbound shipments, stranded inventory, and take corrective action as required.
Performance Monitoring & Reporting
- Track key metrics: BSR, Buy Box %, sessions, conversion rates, return rates, and seller
- Prepare weekly and monthly performance reports for client accounts.
- Identify listing or operational gaps and recommend improvements with data backing.
Account Health & Compliance
- Monitor account health dashboards across all platforms and resolve policy violations, IP complaints, or negative feedback.
- Raise and follow up on seller support cases, removal orders, and reimbursement claims.
- Stay updated on platform policy changes and implement necessary adjustments proactively.
Client & Cross-Functional Coordination
- Act as a day-to-day operational point of contact for assigned client brands.
- Collaborate with the Ads, Design, and Content teams to ensure listing assets are campaignready.
- Support onboarding of new clients by setting up accounts, brand registrations, and catalogues