Ecommerce Manager – Marketplace Specialist

Shay; New Delhi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading lifestyle kitchenware brand in New Delhi is seeking an Ecommerce Manager to oversee and scale operations on platforms like Amazon and Flipkart. This entry-level position focuses on driving revenue growth, maintaining marketplace presence, and ensuring operational efficiency. Ideal candidates should have 2–5 years of experience in marketplace management, strong analytical skills, and a collaborative mindset. This role is full-time, offering opportunities to grow within a dynamic retail environment.

Qualifications

• 2–5 years of experience managing marketplace accounts, especially Amazon.
• Hands-on experience with Seller Central and reporting tools.
• Strong understanding of marketplace algorithms and pricing strategies.

Responsibilities

• Manage day-to-day operations across multiple marketplaces.
• Track daily sales, pricing, inventory, and performance.
• Forecast demand and monitor stock levels across systems.
• Collaborate with performance marketing for ads optimization.
• Maintain dashboards for sales and operational metrics.

Skills

Marketplace account management

SEO

Data analysis and Excel proficiency

Operational efficiency

Inventory planning

Collaboration skills

Tools

Seller Central

Flipkart Seller Hub

Job description

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SHAY is a fast-growing, design-led lifestyle kitchenware brand available across Amazon, Flipkart, Myntra, Blinkit, and our own Shopify website. As one of the leading brands in the ceramic tableware category, we are now expanding into broader kitchenware and home categories. With a focus on premium design, quality, and everyday functionality, SHAY is redefining how India cooks, serves, and shares food.

Job Description

We are looking for an Ecommerce Manager to manage and scale marketplace business on Amazon, Flipkart, Q.Com and others. This role is central to driving revenue growth, ensuring operational efficiency, and strengthening Shay’s marketplace presence.

Key Responsibilities

1. Marketplace Operations & Account Management

• Manage day-to-day operations across Amazon, Flipkart, JioMart, and other marketplaces.
• Oversee product listings, catalogue accuracy, A+ content, images, variations, titles, and SEO.
• Coordinate with marketplace account managers for growth initiatives, visibility, and operational improvements.
• Ensure smooth order processing, dispatch, returns management, and seller performance compliance.

2. Revenue Growth & Performance

• Own marketplace sales targets and develop strategies to achieve them.
• Track daily sales, pricing, inventory, and performance metrics.
• Plan and execute promotional campaigns, deals, coupons, and event sales (Prime Day, BBD, etc.).
• Identify growth opportunities using data insights, competition benchmarking, and category trends.

3. Inventory & Supply Chain Management

• Forecast demand based on trends and sales velocity.
• Monitor stock levels across FBA/SmartFulfillment and warehouse to prevent OOS or overstocking.
• Work closely with operations to plan replenishments and maintain healthy inventory turns.

4. Advertising & Performance Tracking

• Collaborate with the performance marketing team to optimise Amazon Ads and marketplace promotions.
• Review campaign performance, ACOS/ROAS, and category ranking.
• Recommend changes in bids, budgets, keywords, or campaign structure.

5. Reporting & Insights

• Maintain daily/weekly/monthly dashboards for sales, ads, inventory, and operational metrics.
• Share business insights and recommendations with leadership.
• Monitor customer reviews and coordinate improvements in product quality, packaging, and service.

Requirements

• 2–5 years of experience managing marketplace accounts (Amazon is a must).
• Strong understanding of marketplace algorithms, SEO, inventory planning, and pricing strategies.
• Hands‑on experience with Seller Central, Flipkart Seller Hub, and reporting tools.
• Analytical, data‑driven mindset with strong Excel/Google Sheets proficiency.
• Excellent coordination skills—across ops, marketing, and marketplace teams.
• Experience in D2C, consumer goods, or home/kitchen category is a plus.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail