Ecommerce Manager

Naagin; Mumbai; On-site; INR 480,000 - 800,000; Full time

Job summary

Naagin is seeking an Ecommerce Manager to lead online sales across marketplaces and its D2C site from its Mumbai base. You will optimize listings, monitor performance, manage campaigns, and coordinate pricing and inventory with operations and supply teams to drive revenue and profitability.

You will work with marketing, sales, and design to align ecommerce initiatives with brand objectives, delivering a consistent customer experience and scalable growth across channels.

Qualifications

• 4-6+ years hands-on ecommerce growth experience.
• Background in FMCG / D2C / Food & Beverage preferred.
• Proven track record of scaling sales with profitable growth.
• Deep understanding of marketplaces, Q-commerce, ads, and P&L.
• Comfortable operating in a fast-moving founder-led environment.
• Strong execution mindset with attention to detail.

Responsibilities

• Drive topline growth and profitability across Amazon (IN/USA), Flipkart, Swiggy Instamart, Blinkit, Zepto, and D2C (Shopify).
• Own channel-wise sales targets, P&L, and ROI.
• Plan and execute pricing, discounting, and promotion strategies.
• Manage CPC / CPM / CPAS campaigns across marketplaces and digital platforms.
• Allocate budgets efficiently to maximize ROAS and contribution margins.
• Track performance daily and course-correct quickly.
• Ensure strong catalog quality, listings, A+ content, and visibility.
• Lead new product launches and SKU onboarding across platforms.
• Improve conversion through better content, creatives, and UX.
• Work with ops teams to ensure inventory availability, replenishment, and fulfillment.
• Monitor dark store stock and prevent out-of-stock situations.
• Optimize logistics and shipment planning (India & international, if required).
• Use data to identify growth levers, inefficiencies, and opportunities.
• Track competition, pricing, keywords, and campaign performance.
• Share clear insights and action plans with leadership.

Skills

E-commerce growth

Analytics

Cross-functional teamwork

P&L understanding

Education

Bachelor's degree in Business/Marketing/Commerce

Tools

Shopify

Excel

Job description

Company Description

Naagin is a bold, flavor-forward Indian condiment brand that started with hot sauces crafted for the Indian palate using regional chillies and ingredients, and has expanded into Crispy Chilli Oils, Pizza Pasta Sauce, Salsa, and Fire Flakes. The company works directly with chilli farmers to build transparent supply chains and create products rooted in Indian agriculture and regional taste traditions. Naagin Food Labs, the B2B division, develops custom sauces, dips, seasonings, and flavor solutions for restaurants, QSRs, brands, and foodservice partners. Through Divine Gourmet, Naagin drives distribution and retail expansion across multiple formats and channels, including retail, quick commerce, horeca, and foodservice. The brand has collaborated with leading partners such as KFC, Nykaa, and major festivals, operating across D2C, retail, foodservice, and collaborations with a focus on building bold Indian flavor brands for every generation of consumers.

Role Description

The Ecommerce Manager role at Naagin is a full-time, on-site position based in Mumbai. This role is responsible for managing and growing Naagin's online sales channels, including marketplace platforms and the brand's own D2C website. Daily responsibilities include optimizing product listings, monitoring performance metrics, managing promotions and campaigns, coordinating inventory and pricing, and ensuring accurate, timely order fulfillment in collaboration with operations and supply chain teams. The Ecommerce Manager will analyze sales data, track customer behavior, and develop strategies to improve conversion, retention, and overall revenue. The role also involves working closely with marketing, sales, and design teams to align ecommerce initiatives with broader brand objectives and deliver a consistent customer experience.

ROLES & RESPONSIBILITIES:

What You'll Own:

Growth & Revenue:

• 1. Drive topline growth and profitability across Amazon (IN/USA), Flipkart, Swiggy Instamart, Blinkit, Zepto, and D2C (Shopify).
• 2. Own channel-wise sales targets, P&L, and ROI
• 3. Plan and execute pricing, discounting, and promotion strategies

Performance Marketing:

• 1. Manage and optimize CPC / CPM / CPAS campaigns across marketplaces and digital platforms
• 2. Allocate budgets efficiently to maximize ROAS and contribution margins
• 3. Track performance daily and course-correct quickly

Marketplace & D2C Execution:

• 1. Ensure strong catalog quality, listings, A+ content, and visibility
• 2. Lead new product launches and SKU onboarding across platforms
• 3. Improve conversion through better content, creatives, and UX

Operations & Supply Coordination:

• 1. Work with ops teams to ensure inventory availability, replenishment, and fulfillment
• 2. Monitor dark store stock and prevent out-of-stock situations
• 3. Optimize logistics and shipment planning (India & international, if required)

Data & Decision-Making:

• 1. Use data to identify growth levers, inefficiencies, and opportunities
• 2. Track competition, pricing, keywords, and campaign performance
• 3. Share clear insights and action plans with leadership

People & Stakeholders:

• 1. Lead and manage ecommerce operations teams
• 2. Coordinate with creative, marketing, agencies, and marketplace partners
• 3. Take ownership and drive execution without constant supervision

What We're Looking For:

• 1. 4-6+ years of hands-on ecommerce growth experience
• 2. Strong background in FMCG / D2C / Food & Beverage preferred
• 3. Proven track record of scaling sales with profitable growth
• 4. Deep understanding of marketplaces, Q-commerce, ads, and P&L
• 5. Comfortable operating in a fast-moving, founder-led environment
• 6. Strong execution mindset with attention to detail

What Success Looks Like:

• 1. Consistent month-on-month revenue growth
• 2. Improved ROAS, margins, and inventory efficiency
• 3. Scalable ecommerce systems and clear ownership across channels
• 4. Naagin Sauce becoming a top-performing brand across marketplaces

Qualifications:

• Strong E-Commerce experience with hands-on management of marketplace platforms and D2C websites.
• Excellent Analytical Skills, including proficiency in using data and dashboards to drive decisions and optimize performance.
• Effective Communication abilities to collaborate across teams and coordinate with external partners and platforms.
• Background in Sales with experience in driving online revenue, managing promotions, and achieving growth targets.
• Solid Marketing knowledge, particularly in performance marketing, digital campaigns, and ecommerce-focused brand initiatives.
• Experience in FMCG or food & beverage categories is an advantage.
• Comfort with ecommerce tools, analytics platforms, and basic Excel or spreadsheet skills.
• Bachelor's degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
• Ability to work in a fast-paced environment, manage multiple priorities, and maintain attention to detail.

CTC Upto 8 LPA