Ecommerce Manager

GoodSpace AI; Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

GoodSpace AI in Mumbai seeks an experienced procurement and inventory specialist to manage stock across warehouses and channels. You will read demand, negotiate with vendors, and ensure timely deliveries while maintaining cost and margin discipline.

The role requires 3–6 years in e-commerce operations or related fields, strong Excel/Sheets skills, and daily AI-assisted reporting. English and Hindi are essential; Marathi is a plus. On-site only at Andheri West, Mumbai.

Qualifications

• 3–6 years in e-commerce operations, procurement, supply chain or inventory management.
• Crazy good with Excel/Google Sheets — VLOOKUP, pivots, large datasets, building trackers from scratch
• Uses AI daily — ChatGPT/Claude for reports, vendor comms, data cleanup, automating repetitive work.
• Understanding of sneakers, streetwear and consumer products — sizing, colourways, SKUs, release cycles.
• Cost and margin awareness — you know what a bad buy looks like
• Vendor management experience — negotiating, chasing, holding people to dates
• Problem-closer mentality: you fix it or you escalate with a plan
• Young, hungry, wants to grow with a company that's scaling
• English and Hindi; Marathi a plus
• Graduation not mandatory if experience is strong

Responsibilities

• Procure stock from vendors: the right product, the right quantity, at the right time
• Read demand: what's selling, what's about to, what's dead — and buy accordingly
• Cost and margin awareness — know what we paid, what we sell at, and flag when a buy doesn't make sense
• Maintain accurate stock across the warehouse and all channels
• Chase every vendor on every open order; make sure stock arrives when promised
• Coordinate with accounts so vendors get paid on time and our credit stays clean
• Oversee inwards and outwards — every unit logged, every discrepancy caught
• Reconcile returns and RTO back into stock — restock or write off
• Know the authentication process well enough to route stock correctly and catch problems before dispatch
• Oversee warehousing and shipping operations alongside the warehouse team
• Resolve issues between customer experience and purchasing — you close the loop, whichever team it lands with
• Build reports on demand: stock health, vendor performance, ageing inventory, fulfilment gaps
• Own the KPIs: stock accuracy, vendor on-time rate, fulfilment gap, ageing stock
• Be the person who knows where every unit is and why

Skills

E-commerce operations

Excel & Google Sheets

AI-assisted reporting

Sneakers & streetwear knowledge

Cost & margin awareness

Vendor management

Problem solving

Growth mindset

English & Hindi proficiency

Tools

Excel

Google Sheets

AI tools (ChatGPT/Claude)

Job description

• Procure stock from vendors — the right product, the right quantity, at the right time, based on demand
• Read demand: what's selling, what's about to, what's dead — and buy accordingly
• Cost and margin awareness — know what we paid, what we sell at, and flag when a buy doesn't make sense
• Maintain accurate stock across the warehouse and all channels
• Chase every vendor on every open order; make sure stock arrives when promised
• Coordinate with accounts so vendors get paid on time and our credit stays clean
• Oversee inwards and outwards — every unit logged, every discrepancy caught
• Reconcile returns and RTO back into stock — restock or write off
• Know the authentication process well enough to route stock correctly and catch problems before dispatch
• Oversee warehousing and shipping operations alongside the warehouse team
• Resolve issues between customer experience and purchasing — you close the loop, whichever team it lands with
• Build reports on demand: stock health, vendor performance, ageing inventory, fulfilment gaps
• Own the KPIs: stock accuracy, vendor on-time rate, fulfilment gap, ageing stock
• Be the person who knows where every unit is and why

What we need

• 3–6 years in e-commerce operations, procurement, supply chain or inventory management
• Crazy good with Excel/Google Sheets — VLOOKUP, pivots, large datasets, building trackers from scratch
• Uses AI daily — ChatGPT/Claude for reports, vendor comms, data cleanup, automating repetitive work. This is not optional
• Understanding of sneakers, streetwear and consumer products — sizing (UK/US/EU), colourways, SKUs, release cycles. Strong interest in the category is essential
• Cost and margin awareness — you know what a bad buy looks like
• Vendor management experience — negotiating, chasing, holding people to dates
• Problem-closer mentality: you fix it or you escalate with a plan
• Young, hungry, wants to grow with a company that's scaling
• English and Hindi; Marathi a plus
• Graduation not mandatory if experience is strong

Details

• Reports to: Head of Operations
• Hours: Mon–Sat, 10:30 AM – 8:30 PM. Sunday off
• Location: Work from office, Andheri West (Versova), Mumbai. No work from home