E2E Architect

Prodapt; Chennai District; On-site; INR 3,000,000 - 5,200,000; Full time

Job summary

Prodapt is seeking an End-to-End (E2E) Solution Architect with deep expertise in the Telecom BSS Lead-to-Cash domain to lead enterprise transformation programs. The role defines end-to-end solution architecture across the telecom value chain, ensuring alignment between business objectives, enterprise architecture, and technology strategy.

The ideal candidate will oversee architecture for Lead Management, CPQ, Contract and Order Management, Billing, and CRM, with experience in SOMT and AI-driven

Qualifications

• Bachelor's degree or higher in CS/IT or related field.
• 12–17 years of experience as a solution designer/architect.
• Strong analytical and problem-solving abilities in fast-paced environments.
• Excellent communication and collaboration skills.

Responsibilities

• Own end-to-end telecom BSS solution architecture across transformation initiatives.
• Define scalable, secure architecture aligned with standards and business strategy.
• Translate business capabilities into solution design and integration patterns.
• Lead architecture governance across the Lead-to-Cash ecosystem.
• Collaborate with business, product, delivery, and IT teams to deliver end-to-end solutions.
• Lead architecture workshops and technical design discussions.
• Define integration strategies across CRM, CPQ, Contract, Order, Billing, OSS, and external systems.
• Provide technical leadership through the lifecycle from discovery to production.
• Leverage AI/GenAI to accelerate solution design and documentation.
• Ensure TM Forum standards alignment.

Skills

Telecom domain expertise

Lead-to-Cash (L2C) knowledge

Solution architecture

Stakeholder communication

Education

Bachelor's degree in CS/IT

Master’s degree preferred

Tools

ServiceNow SOMT

AI-driven design

Job description

Overview

End-to-End (E2E) Solution Architect with deep expertise in the Telecom BSS Lead-to-Cash (L2C) domain to lead enterprise transformation programs. The ideal candidate will be responsible for defining end-to-end solution architecture across the telecom value chain, ensuring alignment between business objectives, enterprise architecture, application landscape, and technology strategy.

The candidate should possess strong architectural knowledge across Lead Management, Opportunity Management, CPQ (Costing, Pricing & Quoting), Contract Management, Order Management, Service Delivery, Billing, and CRM. Experience with ServiceNow Sales & Order Management for Telecommunications (SOMT) and AI-driven solution design is highly desirable.

Responsibilities

• Own the end-to-end solution architecture for Telecom BSS transformation initiatives.
• Define scalable, secure, and future-ready architecture aligned with enterprise standards and business strategy.
• Translate business capabilities into solution architecture, integration patterns, and application design.
• Drive architecture governance across the Lead-to-Cash (L2C) ecosystem.
• Collaborate with Business, Product, Delivery, Infrastructure, and Integration teams to deliver end-to-end solutions.
• Lead solution workshops, architecture reviews, and technical design discussions.
• Define integration strategies across CRM, CPQ, Contract Management, Order Management, Billing, OSS, and external systems.
• Ensure architectural alignment with TM Forum standards and enterprise integration principles.
• Provide technical leadership throughout the solution lifecycle from discovery to production deployment.
• Leverage AI and GenAI technologies to accelerate solution design, architecture documentation, and process optimization.

As a BSS SolutionDesign, you will significantly contribute to identifying best‑fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams.

Mandatory to have excellent understanding of Telecom Domain, and experience of SolutionArchitecture for TelecomSolutions (Products and Services development).

• Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles.
• Understanding of Technology Landscape such as E2E OSS - Service/Network Inventory, Service Provisioning and Activation, Network Monitoring System, Network performance management system, Test & Diagnostics System, Element Management System knowledge is needed.
• Knowledge on CRM/CPQ, Product Catalog, Order Management (OM), Service Order Management, Inventory Management, Microservices basedArchitecture, RPA,
• Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs.
• Good experience in data modelling and integration patterns.
• Has good understanding of frameworks relevant for Telecommunications domain (for e·g. eTOM, SID, TAM, ITIL, ODA)
• Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage.
• Conduct proof-of-concept (POCs) for requirements.
• Good communication and Presentation skills

Required Functional Expertise

Strong understanding of the Telecom Lead-to-Cash (L2C) journey, including:

• Lead Management
• Opportunity Management
• CPQ (Costing, Pricing & Quoting)
• Contract Management
• Product Catalog
• Sales Order Management
• Order Orchestration
• Order Fulfilment
• Service Provisioning
• Billing & Revenue Management
• Customer Lifecycle Management

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• Proven experience of around 12-17 years as Solution designer.
• Strong analytical skills and Excellent problem-solving skills and the ability to work in a fast-paced environment.
• Strong communication and collaboration skills.