E-Commerce Marketing Manager

Rentokil Initial Group; Mumbai; On-site; INR 1,000,000 - 1,400,000; Full time

Job summary

Rentokil PCI in Mumbai seeks an Ecommerce Marketing Manager to drive online sales, optimize the store experience, and lead digital marketing initiatives.

You will analyze performance, manage campaigns, and collaborate with internal teams and external partners to deliver measurable results.

Qualifications

• Proven experience in digital marketing, AMS, and Performance Marketing.
• Working knowledge of AMS and experience managing online marketplace advertising campaigns is desirable.
• Proficiency in MS Office Suite (Excel/PowerPoint/Word) and analytics tools is preferred.

Responsibilities

• Drive sales performance, analyze past performance, and set realistic targets.
• Ensure the online store is user-friendly and on-brand, and manage customer retention and loyalty programs.
• Spearhead digital marketing efforts and analyze competitors to identify opportunities and threats.
• Make decisions about products, pricing, and promotions.
• Write management reports on sales performance and present insights to stakeholders.
• Use historical data to forecast future trends and conduct experiments to test website elements or campaigns.

Skills

Performance Marketing

E‑Commerce Acumen

Digital Marketing Expertise

Communication Skills

Data Analysis

Leadership

Stakeholder Management

Project Management

Customer-Centric Mindset

Conversion Optimization

Web Analytics

Strategic Thinking

Education

Any Graduate

Tools

Microsoft Excel

PowerPoint

Word

Adobe Acrobat

Google Analytics

Marketing Dashboards

Job description

Designation - Ecommerce Marketing Manager

Location - Mumbai (Goregaon West)

5 Days working

Qualification - Any Graduate

Experience - 5 years Minimum

About Rentokil PCI

Rentokil PCI is Indias leading pest control service provider and a Rentokil Initial brand. Formed in

2017 through a joint venture between Pest Control India and Rentokil, it operates across 300

locations, aiming to set new standards in customer service. The company focuses on

industry-leading operations through best practices, innovation, and digital technologies. In 2024,

Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and

footprint further.

For more details: https://www.rentokil-pestcontrolindia.com; www.pci-hicare.com

About the Role:

• The Manager - E-Commerce Marketing Procurement is responsible for day-to-day

operations activities of an e-commerce business, including the development, management,

and optimization of the online store

• The person will report to the General Manager - E-Commerce Business. The incumbent will

have to work as part of a multi-functional team and this involves collaboration with the

internal team and external stakeholders.

Job Responsibilities:

• Driving sales performance, analyzing past performance, and setting realistic targets
• Ensuring the online experience is user-friendly and on-brand, and managing customer
• retention and loyalty programs
• Spearheading digital marketing efforts, and analyzing competitors to identify opportunities
• and threats
• Making decisions about products, pricing, and promotions
• Writing management reports on sales performance, and presenting insights to
• stakeholders
• Using historical data to forecast future trends
• Conducting experiments to test different website elements, marketing campaigns, or
• pricing strategies

Key Result Areas:

• E-Commerce Sales Performance Management
• Online Store Optimization & User Experience
• Data Analytics & Performance Reporting
• Digital Marketing & Traffic Growth
• Paid Campaign Management (PPC, Social & Display Ads)
• Email Marketing & Customer Retention
• Product, Pricing & Promotion Strategy
• Catalog & Product Merchandising Management
• Marketing Automation, CRM Integration
• Inventory Visibility & Order Fulfillment Efficiency
• Customer Acquisition & Lifecycle Management
• CRO, ROI & ROAS Optimization and Competitive Analysis

Competencies (Skills essential to the role):

• Expertise in Performance Marketing
• E-Commerce Business Acumen
• Digital Marketing Expertise
• Excellent Communication Skills
• Data Analysis & Analytical Thinking
• Leadership Skills
• Stakeholder Management
• Project & Time Management
• Customer-Centric Mindset & Market Intelligence
• Conversion rate optimization
• Prior knowledge of Web analytics
• Strategic Thinking & Planning

Other Requirement:

• Proven experience in digital marketing, AMS, and Performance Marketing.
• Working knowledge of AMS (Advertising Management Systems) and experience managing online marketplace advertising campaigns is desirable.
• Proficiency in Microsoft Office Suite, particularly MS Excel, PowerPoint, and Word.
• Basic knowledge of Adobe Acrobat for document editing and management is preferred.
• Understanding of digital marketing tools and analytics platforms (e.g., Google Analytics, marketing dashboards, or campaign tracking tools) is desirable.

Role Type / Key working relationships:

• People Manager
• Internal team
• External stakeholders