E-Commerce Manager

TORQCOMMODITIES; Navi Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

TORQCOMMODITIES is seeking an experienced e-commerce leader to own end-to-end online sales for the UK and EU markets. You will manage marketplaces, set pricing and calendars, and drive advertising strategy to hit revenue and margin targets.

You will collaborate with supply chain for stock planning and ensure compliance with UK/EU labeling and regulations while leading a small team and delivering dashboards for leadership reviews.

Qualifications

• 5–10 years in e-commerce with UK/EU sales track record.
• Hands-on experience on major marketplaces: Amazon UK/EU, eBay, Etsy, Galaxus.
• Experience owning revenue, orders and margin targets and managing an e-commerce P&L.

Responsibilities

• Commercial ownership of end-to-end e-commerce sales for the UK and EU, with monthly/annual targets.
• Manage marketplaces accounts, onboarding new marketplaces and storefronts.
• Plan and optimize marketplace advertising within ACoS/TACoS and ROAS targets.
• Coordinate with UK office, FBA/3PL on inbound shipments and compliance with UK/EU rules.
• Lead the e-commerce team and develop dashboards for sales, margins and inventory.

Skills

E-commerce management

Marketplace operations

P&L responsibility

Budgeting & Ad spend

UK & EU markets

Data analysis

Multi-currency / VAT

Excel/Google Sheets

Education

Bachelor's degree in Business/Commerce/Marketing/Operations

MBA preferred in Marketing / E-Commerce / International Business

Certifications in Amazon Ads / Google Ads / GA4 / Digital Marketing

Tools

Amazon Seller Central

Amazon Vendor Central

eBay Seller Hub

Etsy Shop Manager

Brand Analytics

Job description

Key Responsibilities

• Commercial ownership Own end-to-end e-commerce sales for the UK and EU, delivering monthly and annual targets for revenue, orders and contribution margin. Build and manage the annual e-commerce budget and P&L, including ad spend, marketplace fees, fulfilment costs and promotions. Set pricing, promotional calendars and channel-wise assortment to balance growth with profitability. Forecast demand with the supply chain team and plan stock for each channel to avoid stock-outs and ageing inventory.
• Marketplaces Manage and grow seller accounts on Amazon UK & EU (Seller Central/Vendor Central), eBay UK & EU, Etsy and Galaxus. Identify, evaluate and onboard new marketplaces as needed. Build and manage Brand Registry, Amazon Brand Store and storefronts on each marketplace, including bundles, multipacks and Subscribe & Save. Drive listing quality: titles, keywords, A+ content, images, reviews and ratings, and Buy Box health.
• Advertising and growth Plan, execute and optimise marketplace advertising (Amazon Sponsored Products, Brands and Display; eBay Promoted Listings; Etsy Ads) within agreed ACoS/TACoS and ROAS targets. Use deals, coupons, Lightning Deals, Prime Day and Vine to drive trial, reviews and repeat purchase; run external traffic to marketplace listings via Meta, TikTok and Google where it pays back.
• Operations and compliance Coordinate with the UK office, FBA and 3PL partners on inbound shipments, stock synchronization and timely dispatch. Ensure food listings meet UK and EU rules: FSA guidance, EU FIC (Regulation 1169/2011) labelling, allergen declarations for nuts and seeds, nutrition and health claims, and HFSS advertising restrictions in the UK. Maintain compliance with marketplace policies, GDPR, consumer law, VAT/OSS and returns policies. Keep customer service, account health and seller ratings at high standards across every channel.
• Team leadership and reporting Lead, hire and develop the e-commerce team, setting clear targets and reviewing performance. Prepare daily, weekly and monthly dashboards on sales, margins, ad performance and inventory for leadership. Generate consumer insights from reviews, search terms, Brand Analytics, customer questions and market research; translate them into new flavours, pack sizes, pricing and listing changes.

Education

• Bachelor's degree in Business, Commerce, Marketing or Operations (or equivalent).
• MBA preferred, ideally in Marketing, E-Commerce or International Business.
• Certifications in Amazon Ads, Google Ads, Google Analytics 4 (GA4) or Digital Marketing are a plus.

Experience Skills

• 5-10 years in e-commerce, with a proven record of managing online sales in UK and EU markets. This is a non-negotiable.
• Hands‑on experience selling on major marketplaces: Amazon UK & EU, eBay, Etsy and Galaxus; exposure to Bol.com, Kaufland or similar is a plus.
• Track record of owning revenue, order and margin targets, and managing an e-commerce P&L and ad budget.
• Experience launching a brand on new marketplaces, from account setup and compliance to first‑sale and scale‑up.
• Category experience in food, snacks, FMCG or health foods; working knowledge of food labelling, allergen and shelf‑life requirements.
• Strong grasp of UK and EU consumer insights: shopper behaviour, snacking trends, price sensitivity, seasonality and competitive landscape, with experience turning data and reviews into product and listing decisions.
• Proficiency with Amazon Seller Central and Vendor Central, eBay Seller Hub, Etsy Shop Manager, Amazon Ads, Amazon Brand Analytics.
• Comfort with multi‑currency transactions, VAT/OSS reconciliation and marketplace fee structures.
• Strong analytical skills, and advanced Excel/Google Sheets.