E-commerce Manager

JITO; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

Fibro Plast India in Mumbai seeks a Mid Level Candidate to manage their complete e-commerce presence. The role entails creating product listings, managing online marketplaces like IndiaMART and Amazon, and ensuring smooth sales operations. The successful candidate will have 1-3 years of E-commerce experience, preferably in the Building Material industry, along with a strong understanding of online marketplaces and exceptional organizational skills. Proficiency in English and Hindi is required, Marathi is preferred.

Qualifications

• 1–3 years experience in E‑Commerce / Marketplace Management preferred.
• Experience in Building Material / Home Improvement industry preferred.

Responsibilities

• Establish and manage e‑commerce presence.
• Create product listings and manage catalog.
• Coordinate order processing and dispatch updates.
• Monitor product performance and analytics.

Skills

Online marketplace understanding

Product listing and catalog management

Attention to detail

Communication and coordination

Education

Graduate preferred (Commerce / Management / IT / Marketing)

Tools

Excel

Google Sheets

Marketplace backend panels

Job description

Company

Fibro Plast India

Location

Mumbai

Job Details

Job Type: Full Time - Permanent

Work Mode: Onsite

Experience Level: Mid Level

Role Overview

To establish and manage Fibro Plast India’s complete e‑commerce presence by creating product listings, setting up backend operations, managing online marketplaces, and ensuring smooth digital sales operations.

E‑Commerce Setup & Marketplace Management

Set up and manage Fibro Plast India’s presence on:

• IndiaMART
• Amazon
• Flipkart
• TradeIndia
• Jiomart / other B2B platforms
• Company Website

Coordinate with management for marketplace strategy and product positioning. Create and optimize online storefronts.

Product Listing & Catalog Management

Create product listings with:

• Product titles
• Descriptions
• Specifications
• Pricing
• Product images

Maintain and update product catalog regularly. Ensure accurate product categorization and SEO‑friendly listings.

Backend Operations

• Manage backend dashboards of marketplaces.
• Coordinate order processing and dispatch updates.
• Track online enquiries and customer communication.
• Coordinate with accounts, logistics, and warehouse team.

Digital Content Coordination

• Coordinate product photography and basic image management.
• Upload brochures, technical sheets, and catalogs.
• Assist in maintaining consistent brand presentation across platforms.

Lead Management & Online Enquiries

• Track and respond to marketplace enquiries.
• Maintain enquiry and lead database.
• Coordinate follow‑ups with sales team.

Performance Monitoring & Reporting

• Monitor product performance, online enquiries, conversion rates, and marketplace analytics.
• Submit weekly and monthly reports.
• Suggest improvements for online visibility and sales growth.

Digital Growth Initiatives

• Assist in Google Business Profile optimization, website updates, exhibition lead digitization, and online brand‑building initiatives.

Responsibilities

Job Specification (JS):

• 1–3 years experience in E‑Commerce / Marketplace Management preferred.
• Experience in Building Material / Home Improvement industry preferred.

Education: Graduate preferred (Commerce / Management / IT / Marketing).

Skills Required

• Strong understanding of online marketplaces.
• Good product listing and catalog management skills.
• Attention to detail and organized working style.
• Good communication and coordination ability.

Technical Skills

• Basic knowledge of Excel, Google Sheets, Email communication, Marketplace backend panels.
• Basic understanding of SEO‑friendly product listings, product image optimization, digital catalog management.

Preferred Platforms Knowledge

• IndiaMART, Amazon Seller Central, Flipkart Seller Hub, TradeIndia, Shopify / WordPress (basic understanding preferred).

Language Requirement

• English & Hindi required.
• Marathi preferred.

Behavioural Competencies

• Self‑driven and proactive.
• Strong ownership mindset.
• Process‑oriented and disciplined.
• Willingness to learn and build systems from scratch.