E Commerce Executive

Patterns247; Vadodara; On-site; INR 240,000 - 400,000; Full time

Job summary

Patterns247 in Vadodara, India, is seeking a proactive candidate for our Order Management and Online Store operations. You will enter customer orders, upload product details, and support customer inquiries while coordinating with design and suppliers.

This role suits graduates or undergraduates who communicate clearly in English and are comfortable working night shifts. Training provided; you will help maintain product listings, pricing, stock, and website updates.

Qualifications

• Graduate or undergraduate students welcome.
• Excellent written and verbal English communication.
• Willingness to work night shift.

Responsibilities

• Enter and process customer orders and invoices accurately.
• Upload and manage product details, including descriptions, prices, and images.
• Handle customer inquiries via email and provide order updates.
• Coordinate with designers for artwork approvals.
• Maintain product listings, stock, pricing, and listing issues on marketplaces.
• Support website and online store management and updates.
• Provide admin support including emails and scheduling.

Skills

English communication

Night shift availability

Education

Graduate/Undergraduate welcome

Job description

Role & responsibilities

Order Management

Enter and process customer orders and invoices accurately,

Product Listing & Maintenance

Upload and manage product details, including descriptions, prices, and images, to keep online stores updated.

Customer Support

Handle customer inquiries via email, provide order updates, process cancellations or refunds, and ensure a positive shopping experience.

Artwork & Design Coordination

Save and organize design files, assist in basic design tasks, and collaborate with designers for final artwork approvals.

Amazon & Online Store Operations

– Maintain product listings, update stock availability, adjust pricing, and resolve any listing-related issues.

Product Research & Supplier Coordination

– Compare prices from different vendors, find the best deals, and assist in purchasing decisions.

Website & Online Store Management

– Help create, update, and maintain websites and online stores, ensuring everything functions smoothly.

Business & Administrative Support

– Manage emails, update schedules, assist with social media posts, and support online marketing activities

Preferred candidate profile

Any graduate/undergraduate can apply.

Excellent in Written and Verbal English communication skills

Comfortable working in Night shift