Dynamics 365 F&O Support Role

Tekskills Inc.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Tekskills Inc. is seeking a Domain Consultant / Dynamics 365 F&O Technical Support Consultant to join our Bangalore team.

The role focuses on providing expert support for Dynamics 365 Finance & Operations and Project Operations, including troubleshooting, configuration, and enhancements. The ideal candidate has strong X++ coding skills and experience across Finance, Supply Chain, HR, or Project Operations, with a proven track record in ERP environments.

Qualifications

• Minimum 4 years' proven experience in a support role with Microsoft Dynamics 365 Finance & Operations.
• Experience with at least one module: Finance, Supply Chain, Procurement, HR, or Project Operations.
• Strong understanding of ERP systems and business processes within Finance and Operations.
• Familiarity with D365 F&O and Project Operations features, functionality, and configuration.
• Strong X++ coding skills, OOP concepts, and knowledge of Visual Studio (advantage).
• Understanding of system integration and data migration techniques.
• Strong troubleshooting and problem-solving skills.
• Proven experience in designing, developing, and implementing D365 FO customizations using X++.
• Ability to create, design, and modify reports in Dynamics 365 FO.
• Experience with technical design, development, and testing of core D365 FO apps.
• Experience working on full life cycle implementations across multiple versions of Dynamics FO.
• Ability to make technical recommendations for installation, modifications, and custom development.
• Ability to analyze user issues, identify root causes, and recommend solutions.
• Excellent written and verbal communication skills to explain technical issues to non-technical stakeholders.
• Ability to work independently and in a team environment.
• Strong organizational and time management skills with the ability to prioritize tasks and handle multiple projects.
• Provide ongoing support and optimization for D365 F&O and Project Operations environments.

Responsibilities

• Provide support for Dynamics 365 Finance & Operations and Project Operations; troubleshoot issues.
• Handle incidents and service requests adhering to SLAs.
• Assist in configuring and maintaining D365 F&O and Project Operations modules.
• Perform regular system checks, updates, and optimizations for peak performance.
• Assist in design, testing, and implementation of new features or integrations; collaborate with developers.
• Support system upgrades, patches, and new releases with minimal disruption.
• Ensure security, compliance standards, and financial regulations are applied.

Skills

D365 F&O

X++ coding

OOP concepts

Visual Studio

System integration

Data migration

Troubleshooting

Reporting in D365 FO

Full lifecycle impl.

Tools

Azure DevOps

Lifecycle Services (LCS)

Power Platform integration

Job description

Dear Candidate,

We have an excellent support role opportunity for you.

Please find the details below:

Job Title: Domain Consultant / Dynamics 365 F&O Technical Support Consultant / Dynamics 365 Finance & Operations Support Engineer / Dynamics 365 Project Operations Support Consultant / D365 F&O Application Support Specialist (X++ & Technical Customizations)

Location: Bangalore, Karnataka

Required Skills: Microsoft Dynamics 365 Finance

Experience: 46 years

Job Description:

• Support & Troubleshooting Provide support for Dynamics 365 Finance & Operations and Project Operations. Troubleshoot and ...
• Handle incident and service requests, ensuring adherence to Service Level Agreements (SLAs).
• System Configuration & Maintenance - Assist in configuring and maintaining modules within D365 F&O and Project Operations (Finance, Supply Chain, and Human Resources).
• Perform regular system checks, updates, and optimizations to ensure peak performance.
• System Enhancements & Process Improvement - Assist in design, testing, and implementation of new features, functionalities, or integrations. Collaborate with developers and technical teams for system customizations or integrations.
• Version Upgrades & Patches - Support system upgrades, patches, and new releases of D365 F&O, ensuring minimal business disruption.
• Compliance & Security - Ensure security protocols, compliance standards, and financial regulations are applied within the system.

Essential Skills:

• Minimum 4 years' proven experience in a support role with Microsoft Dynamics 365 Finance & Operations.
• Experience with at least one module: Finance, Supply Chain, Procurement, HR, or Project Operations.
• Strong understanding of ERP systems and business processes within Finance and Operations.
• Familiarity with D365 F&O and Project Operations features, functionality, and configuration.
• Strong X++ coding skills, OOPs concepts, and knowledge of Visual Studio (advantage).
• Understanding of system integration and data migration techniques.
• Strong troubleshooting and problem-solving skills.
• Proven experience in designing, developing, and implementing D365 FO customizations using X++.
• Ability to create, design, and modify reports in Dynamics 365 FO.
• Experience with technical design, development, and testing of core D365 FO apps.
• Experience working on full life cycle implementations across multiple versions of Dynamics FO.
• Ability to make technical recommendations for installation, modifications, and custom development.
• Ability to analyze user issues, identify root causes, and recommend solutions.
• Excellent written and verbal communication skills to explain technical issues to non-technical stakeholders.
• Ability to work independently and in a team environment.
• Strong organizational and time management skills with the ability to prioritize tasks and handle multiple projects.
• Provide ongoing support and optimization for D365 F&O and Project Operations environments.

Desirable Skills:

• Experience in a customer-facing support role or consulting environment.
• Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with D365 F&O.
• Familiarity with Azure DevOps for issue tracking and release management.
• Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).