Dynamics 365 F&O Support Role

Tekskills Inc.; Delhi; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Tekskills Inc. in Bangalore, Karnataka is seeking an experienced Dynamics 365 F&O support professional to join our team.

You will handle incident resolution, configuration, and ongoing maintenance of Finance & Operations and Project Operations modules. The ideal candidate has 4+ years in a Dynamics 365 F&O support role, strong X++ and Visual Studio skills, and a proven ability to troubleshoot, customize, and report on D365 FO.

Qualifications

• Minimum 4 years' proven experience in a support role with Microsoft Dynamics 365 Finance & Operations.
• Experience with at least one module: Finance, Supply Chain, Procurement, HR, or Project Operations.
• Strong X++ coding skills and knowledge of Visual Studio.
• Ability to design and modify reports in Dynamics 365 FO.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Provide support for Dynamics 365 Finance & Operations and Project Operations. Troubleshoot and resolve issues across modules.
• Handle incidents and service requests, ensuring adherence to SLAs.
• Assist in configuring and maintaining modules within D365 F&O and Project Operations.
• Perform regular system checks, updates, and optimizations for peak performance.
• Assist in design, testing, and implementation of new features or integrations.
• Support system upgrades and patches with minimal business disruption.
• Ensure security, compliance standards, and financial regulations are applied within the system.

Skills

Dynamics 365 F&O

X++ programming

Visual Studio

ERP knowledge

Troubleshooting

Reporting in D365 FO

Power Platform

Azure DevOps

LCS / BPM

Tools

Power Platform

Azure DevOps

Lifecycle Services (LCS)

Visual Studio

Job description

Dear Candidate,

We have an excellent support role opportunity for you.

Please find the details below:

Job Title: Domain Consultant / Dynamics 365 F&O Technical Support Consultant / Dynamics 365 Finance & Operations Support Engineer / Dynamics 365 Project Operations Support Consultant / D365 F&O Application Support Specialist (X++ & Technical Customizations)

Location: Bangalore, Karnataka

Required Skills: Microsoft Dynamics 365 Finance

Experience: 46 years

Job Description:

• Support & Troubleshooting Provide support for Dynamics 365 Finance & Operations and Project Operations. Troubleshoot and ...
• Handle incident and service requests, ensuring adherence to Service Level Agreements (SLAs).
• System Configuration & Maintenance - Assist in configuring and maintaining modules within D365 F&O and Project Operations (Finance, Supply Chain, and Human Resources).
• Perform regular system checks, updates, and optimizations to ensure peak performance.
• System Enhancements & Process Improvement - Assist in design, testing, and implementation of new features, functionalities, or integrations. Collaborate with developers and technical teams for system customizations or integrations.
• Version Upgrades & Patches - Support system upgrades, patches, and new releases of D365 F&O, ensuring minimal business disruption.
• Compliance & Security - Ensure security protocols, compliance standards, and financial regulations are applied within the system.

Essential Skills:

• Minimum 4 years' proven experience in a support role with Microsoft Dynamics 365 Finance & Operations.
• Experience with at least one module: Finance, Supply Chain, Procurement, HR, or Project Operations.
• Strong understanding of ERP systems and business processes within Finance and Operations.
• Familiarity with D365 F&O and Project Operations features, functionality, and configuration.
• Strong X++ coding skills, OOPs concepts, and knowledge of Visual Studio (advantage).
• Understanding of system integration and data migration techniques.
• Strong troubleshooting and problem-solving skills.
• Proven experience in designing, developing, and implementing D365 FO customizations using X++.
• Ability to create, design, and modify reports in Dynamics 365 FO.
• Experience with technical design, development, and testing of core D365 FO apps.
• Experience working on full life cycle implementations across multiple versions of Dynamics FO.
• Ability to make technical recommendations for installation, modifications, and custom development.
• Ability to analyze user issues, identify root causes, and recommend solutions.
• Excellent written and verbal communication skills to explain technical issues to non-technical stakeholders.
• Ability to work independently and in a team environment.
• Strong organizational and time management skills with the ability to prioritize tasks and handle multiple projects.
• Provide ongoing support and optimization for D365 F&O and Project Operations environments.

Desirable Skills:

• Experience in a customer-facing support role or consulting environment.
• Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with D365 F&O.
• Familiarity with Azure DevOps for issue tracking and release management.
• Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).