Dynamics 365 CE Technical Consultant

Simform; Ahmedabad District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Simform is seeking a Dynamics 365 Customer Engagement (CE) Technical Consultant to drive end‑to‑end CRM delivery, including requirements analysis, configuration, customization, and integration. The role focuses on aligning functional needs with technical solutions using Dynamics 365 CE and Power Platform.

Key activities include designing configurations, building plugins and workflows, and integrating systems via REST APIs and Azure services.

Qualifications

• Strong experience with Microsoft Dynamics 365 CE / CRM.
• Hands-on expertise in configuration and customization.
• Proficiency in C#, .NET, JavaScript, Plugins, and Custom Workflows.
• Experience with Power Platform (Power Apps, Power Automate, Dataverse).
• Knowledge of integration patterns, REST APIs, and Azure services.
• Ability to bridge functional requirements with technical implementation.
• Strong communication, stakeholder management, and problem‑solving skills.

Responsibilities

• Work with stakeholders to gather and translate business requirements into functional and technical solutions.
• Configure CRM components such as entities, forms, views, dashboards, business rules, and security roles.
• Develop and maintain plugins, custom workflows, JavaScript customizations, and integrations.
• Design and implement Power Platform solutions (Power Apps, Power Automate, Dataverse).
• Participate in solution design, architecture discussions, and deployment activities.
• Manage and support integrations using APIs, Azure services, and third‑party platforms.
• Troubleshoot and resolve production issues, ensuring performance and stability.
• Ensure adherence to platform best practices, governance, and security standards.

Skills

Dynamics 365 CE CRM

Configuration

C#.NET

JavaScript

Power Platform

REST APIs

Azure services

Requirements analysis

Communication

Tools

Azure

Dataverse

Power Apps

Power Automate

Job description

Job Title: Dynamics 365 CE Technical Consultant
Location: Ahmedabad, Gujarat
Job Type:Full Time

About Simform

Simform is a premier digital engineering company specialising in Cloud, Data, AI/ML, and Experience Engineering to create seamless digital experiences and scalable products. Simform has strong capabilities across Microsoft, AWS, Google Cloud, and Databricks. With a presence in 6 countries, Simform primarily serves North America, the UK, and the Northern European market. Simform is well‑recognised as one of the most reputed employers in the region, having created a thriving work culture with a high work‑life balance that gives a sense of freedom and opportunity to grow.

Role Overview

We are seeking a Dynamics 365 Customer Engagement (CE) Technical Consultant with a balanced mix of functional expertise and technical capability. The role involves driving end‑to‑end CRM solution delivery, including requirement analysis, system configuration, customization, and integration.

Key Responsibilities

• Work with stakeholders to gather and translate business requirements into functional and technical solutions.

• Configure CRM components such as entities, forms, views, dashboards, business rules, and security roles.

• Develop and maintain plugins, custom workflows, JavaScript customizations, and integrations.

• Design and implement Power Platform solutions (Power Apps, Power Automate, Dataverse).

• Participate in solution design, architecture discussions, and deployment activities.

• Manage and support integrations using APIs, Azure services, and third‑party platforms.

• Troubleshoot and resolve production issues, ensuring performance and stability.

• Ensure adherence to platform best practices, governance, and security standards.

Required Skills & Experience

• Strong experience with Microsoft Dynamics 365 CE / CRM.

• Hands‑on expertise in configuration and customization.

• Proficiency in C#, .NET, JavaScript, Plugins, and Custom Workflows.

• Experience with Power Platform (Power Apps, Power Automate, Dataverse).

• Knowledge of integration patterns, REST APIs, and Azure services.

• Ability to bridge functional requirements with technical implementation.

• Strong communication, stakeholder management, and problem‑solving skills.

Nice to Have

• Experience working with US stakeholders or global delivery teams.

• Exposure to Azure services such as Logic Apps, Functions, or Service Bus.

• Experience in Customer Service or Field Service modules.

Certifications

• Microsoft Certified: Power Platform Developer Associate (PL‑400)

• Microsoft Certified: Power Platform Functional Consultant Associate (PL‑200)

• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant (MB‑230)

• Microsoft Certified: Dynamics 365 Sales Functional Consultant (MB‑210)

• Any relevant Azure certifications (AZ‑204, AZ‑900, etc.)