Duty Manager - Villa Hospitality

Jaglax Homes; Panaji, Mapusa, Oxel; Vor Ort; INR 420.000 - 550.000; Vollzeit

Zusammenfassung

Jaglax Homes in Goa seeks a proactive Duty Manager to oversee hotel operations at luxury villa properties. You will ensure maintenance, guest services, and smooth check-in to check-out experiences across facilities such as pool, gym, parking, and dining areas.

The role requires leading a hospitality team, coordinating vendors, and maintaining high service standards. Fluency in English and Hindi is essential for guest interactions and internal communication.

Qualifikationen

• Experience as Duty Manager or senior housekeeping/front office in Goa.
• Luxury villa hospitality experience is a plus.
• Excellent communication in English and Hindi is essential.

Aufgaben

• Maintenance and upkeep of the property including daily housekeeping, pool, gym, parking, cafeteria and other common areas.
• Ensure a smooth and comfortable guest journey from check-in to checkout.
• Handle guest service, interactions, reviews, feedback and billing.
• Manage the team including rostering, performance reviews, training and team building.
• Oversee inventory and vendor management.
• Supervise concierge services and security personnel management.

Jobbeschreibung

Role & responsibilities

• Maintenance and upkeep of the property - ensuring daily housekeeping and regular maintenance of furniture, appliances, fittings, fixtures, etc. Taking care of the pool, gymnasium, parking, cafeteria and other common areas.
• Enabling a smooth and comfortable journey for the guests from check-in until checkout
• Guest service, interaction, reviews, feedback and billing
• Team management - rostering, performance reviews, training, team building
• Inventory & vendor management
• Overseeing the concierge services
• Security personnel management

Preferred candidate profile

• The candidate must have a prior work experience in the capacity of a Duty Manager/ Senior Housekeeping Executive/ Senior Front Office Executive/ Villa Manager/ Senior Operations Executive/ Estate Manager / Hospitality Manager priorly worked in Goa
• Candidate with prior experience in managing hospitality at luxury villas will be preferred
• Excellent communication skills are a must (English & Hindi)