Duty Manager

Grand Hyatt; Mumbai; On-site; INR 450,000 - 750,000; Full time

Job summary

Grand Hyatt Mumbai is seeking a Front Desk associate to assist the Front Office Manager in the day-to-day operation of the Front Desk, ensuring guest satisfaction and smooth service delivery across shifts.

We value strong communication and customer relations skills, and require a minimum of 2 years' experience in a similar hospitality role. You will contribute to maintaining Hyatt's brand standards and corporate strategies in a dynamic hotel environment.

Qualifications

• Minimum 2 years work experience in a similar role in hospitality industry.
• Well developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the Front Desk in line with Hyatt International's corporate strategies and brand standards.
• Assist the Front Office Manager in managing the day-to-day operation of the Front Desk.

Skills

Communication

Customer relations

Job description

Job Description

Organization- Grand Hyatt Mumbai

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. In this capacity, you will be responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience in a similar role in hospitality industry.

• Well developed communication and customer relations skills.