Duty Manager

Hyatt; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Hyatt is seeking a Front Desk support associate to assist the Front Office Manager in running the day-to-day operations of the Front Desk. You will ensure smooth guest check-in/check-out, handle inquiries, and uphold Hyatt brand standards.

The role requires a minimum of 2 years of experience in a similar hospitality position and strong communication and customer relations skills to meet guest and owner expectations.

Qualifications

• Minimum 2 years experience in a similar Front Office/Front Desk role in hospitality.
• Strong communication and customer relations skills.

Responsibilities

• Assist Front Office Manager in day-to-day Front Desk operations.
• Ensure guest and owner expectations are met and aligned with Hyatt brand standards.
• Support efficient running of the Front Desk in line with corporate strategies.

Skills

Front desk operations

Customer relations

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. In this capacity, you will be responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Minimum 2 years work experience in a similar role in hospitality industry. - Well developed communication and customer relations skills.