Duty Doctor

Rhea Healthcare; Bengaluru; Presencial; INR 600 000 - 900 000; Tempo integral

Resumo da oferta

Rhea Healthcare in Bengaluru/ Koramangala seeks a Clinical Coordinator to assist and coordinate clinical attention for IVF patients, ensuring service quality. You will counsel patients and families, coordinate donor-recipient cycles, manage records, and support operations and marketing teams with patient education and CME initiatives.

The role focuses on counseling, coordination, and data management within a clinical setting, requiring clear communication and sensitivity to patient needs.

Qualificações

• Clinical coordination experience preferred.
• Strong communication and counseling skills.
• Data handling and record-keeping accuracy.

Responsabilidades

• Assist in patient history taking and donor history in SIVIS records.
• Counsel patients and family about IVF options, benefits and risks.
• Explain procedures and formalities for successful and failed cases.
• Provide financial counseling for packages and treatment recommendations.
• Coordinate donor-recipient matching and related cycles.
• Maintain IVF patient data and participate in feedback resolution with operations.

Descrição da oferta de emprego

Job description

Position Title: Clinical Coordinator

Location : Koramangala , Bangalore

Job Objective

To assist and coordinate the clinical attention given to the patients of the Clinic, assuring that the service is provided in the best possible condition.

Responsibilities :

• Assist in basic patient history taking and noting patient/donor history in SIVIS.
• Counsel the patients and the accompanying family members about the benefits and risks of
  IVF (IVF or any other investigation / procedure / treatment as advised by the
  gynecologist/consultant) transparently to enable the conversion of appropriate cases.
• Provide with details to the patients and the accompanying family member about the formalities &
  procedures that will follow in cases of successful as well as failed cases of failure.
• Financial counseling to the patients for packages and treatment advised to the patients.
• Coordinate and assist in matching the donor and recipient cycle.
• Counseling patients preferring surrogacy and financial counseling.
• Maintain data/records of IVF patients whenever suggested by the consultant

E.g. Maintaining IUI/ICSI pregnancies in SIVIS, Live Birth registry.

• To listen and solve the feedback, complaints of the patients in coordination with operations departments.
• Assist Operation and Sales & Marketing team in designing patient education, awareness programs and organize CME programs to Sales Executives and Practicing Doctors.