Required Counsellor For Vashi - Navi Mumbai Indira IVF

Indira Ivf Hospital; Navi Mumbai; On-site; INR 180,000 - 280,000; Full time

Job summary

Indira IVF Hospital in Navi Mumbai is seeking a Counsellor to support couples through infertility treatments, providing emotional guidance and information on procedures. The role focuses on counselling patients at multiple stages and ensuring clear communication with the medical team.

Ideal candidates hold a BA/MA in Psychology with 1–5 years of relevant experience, strong interpersonal skills, and a compassionate approach to patient care in a high-stress environment.

Qualifications

• BA/MA in Psychology is required.
• 1–5 years of counselling or healthcare experience preferred.
• Strong interpersonal and communication skills are essential.
• Ability to handle emotional situations with sensitivity and professionalism.
• Knowledge of IVF/ART processes is advantageous.

Responsibilities

• Counsel couples to ease fears and set realistic expectations.
• Discuss patients' history and findings with treating consultants for care plans.
• Counsel IVF/IUI patients at stimulation, before/after OPU, ET, and Beta HCG.
• Prepare patients by addressing stress, anxiety, and emotional needs.
• Transcribe orders into medical records and clarify patient queries.

Skills

Counselling

Patient liaison

Communication

Empathy

Education

BA/MA in Psychology

Job description

Greetings from Indira IVF !!!

Position - Counsellor

Qualification - BA / MA (Psychology)

Location- Vashi - Navi Mumbai

Experience - 1 to 5 Years

Role & responsibilities :

• To Counsel Couples to ease fears and anxieties and not to have unreasonable expectations from the ART (or have realistic expectations) and help in decision making after discussing all options.
• Discussing patients' history and findings with treating consultant for formulation of a care plan.
• Counselling all IVF and IUI advised patients - At the time of stimulation, before and after OPU, ET and during BETA HCG, (If negative or positive)
• Prepare the patient for treatment by identifying & counselling them for the stress, anxiety, fear, or any other emotional trauma they are going through
• Transcribing any medication or other orders given by the treating consultant into the medical record.
• Clarifying any doubts, the patient/ family may have about treatment/ procedure/ processes at the hospital/ investigation results.
• Enable the patients to overcome mindsets towards infertility issues and treatments
• Liaison between patients and treating doctor or administrative staff for any patient queries.
• To work as patient care coordinator for centre.
• Explaining all procedures to patient as well as all pre-procedure advice to be observed by the patients before procedure.
• Educating couple about flow of patient on various visit
• Explaining Medicine to Couple/Patient as per the prescription advised by the Sr. Consultant
• Resolve patients queries & brief them about various fertility solutions available.
• Liaise with patients and other staff to ensure seamless centre operations.
• To maintain the counselling data/reports
• Ensure compliance with healthcare regulations and safety standards, while maintaining the highest standards in patient care.
• Maintaining patient focus on all times and answering to patient enquiries by using the standard guidelines.