Counsellor

CK Birla Healthcare; Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.) in Koramangala, Bangalore, invites a Financial Counsellor to counsel IVF patients on finances and payments while overseeing centre operations and targets. The role requires handling customer touchpoints with a focus on service excellence and financial stewardship.

Desirable education includes Any Graduation or BHM. Candidates should have 2–5 years of experience, with at least 1 year in team management.

Qualifications

• Graduate with BHM preferred; 2–5 years of work experience.
• Minimum 1 year in a team management role is required.

Responsibilities

• Counsel IVF patients on finances and payment options.
• Manage centre operations and monitor P&L targets.
• Ensure patient care and service levels at touchpoints.

Skills

Team management

Patient counselling

Financial counselling

Education

Any Graduate

BHM

Job description

Job description: Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.)

Minimum Education: Any Graduate /BHM

Locations: Koramangala, Bangalore

Pre-requisites for consideration of candidature:

• Graduate/ BHM (Desirable)
• Min. 2-5 years of work experience, with at least 1 year in team management role.

Role Summary:

Financial Counsellor is responsible to ensure that counselling the IVF Patients and handles Operations responsibility the Centre under his/her purview are well managed overall and deliver unparalleled level of patient care and service levels at customer touchpoints. The incumbent must manage the P&L of the center as per targets defined.

Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.)