Dispatch Executive

CenturyPly; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

CenturyPly in India is seeking an experienced Dispatch Operations Manager to plan and execute daily dispatches of particle boards, coordinating with production, warehouse and sales to meet delivery timelines. The role requires monitoring vehicle availability, negotiating with transporters, and ensuring GST/compliance, accurate ERP records and timely reporting of KPIs.

You will lead loading staff, enforce safety, and train team members on dispatch procedures and documentation, with a focus on

Qualifications

• Experience in logistics and transportation management.
• Familiarity with ERP systems (SAP/Oracle/Tally).
• Understanding of GST documentation and e-way bill process.
• Good coordination and communication skills.
• Ability to work under pressure and manage tight dispatch schedules.
• Problem-solving and negotiation skills.

Responsibilities

• Plan and execute daily dispatch schedules based on sales orders and production output.
• Ensure timely loading and dispatch of particle boards as per delivery timelines.
• Coordinate with production, warehouse, and sales teams to align dispatch priorities.
• Monitor vehicle availability and optimize transport utilization.
• Prepare and verify dispatch documents such as invoices, e-way bills, delivery challans, LR copies, and transport permits.
• Ensure compliance with GST, transport regulations, and company policies.
• Maintain accurate dispatch records in ERP systems.
• Liaise with transporters for vehicle placement and freight negotiation.
• Track shipments and ensure on-time delivery.
• Resolve transit-related issues, delays, or damages.
• Coordinate with warehouse team for proper stacking, labeling, and loading of particle boards.
• Ensure FIFO compliance where applicable.
• Conduct regular stock reconciliation with inventory team.
• Supervise loading staff and dispatch assistants.
• Ensure adherence to safety standards during loading/unloading.
• Train team members on dispatch procedures and documentation.
• Prepare daily/weekly/monthly dispatch reports.
• Track KPIs such as on-time dispatch, freight cost, delivery lead time, and damage rate.
• Maintain transporter performance records.

Skills

Logistics Mgmt

Coordination

Communication

ERP Systems

GST/e-way bill

Problem Solving

Negotiation

Tools

SAP

Oracle

Tally

Job description

Role & responsibilities:

Key Responsibilities:

1. Dispatch Operations Management

• Plan and execute daily dispatch schedules based on sales orders and production output.
• Ensure timely loading and dispatch of particle boards as per delivery timelines.
• Coordinate with production, warehouse, and sales teams to align dispatch priorities.
• Monitor vehicle availability and optimize transport utilization.

2. Documentation & Compliance

• Prepare and verify dispatch documents such as invoices, e-way bills, delivery challans, LR copies, and transport permits.
• Ensure compliance with GST, transport regulations, and company policies.
• Maintain accurate dispatch records in ERP systems.

3. Logistics & Transportation Coordination

• Liaise with transporters for vehicle placement and freight negotiation.
• Track shipments and ensure on-time delivery.
• Resolve transit-related issues, delays, or damages.

4. Inventory & Warehouse Coordination

• Coordinate with warehouse team for proper stacking, labeling, and loading of particle boards.
• Ensure FIFO compliance where applicable.
• Conduct regular stock reconciliation with inventory team.

5. Team Supervision

• Supervise loading staff and dispatch assistants.
• Ensure adherence to safety standards during loading/unloading.
• Train team members on dispatch procedures and documentation.

6. Reporting & MIS

• Prepare daily/weekly/monthly dispatch reports.
• Track KPIs such as on-time dispatch, freight cost, delivery lead time, and damage rate.
• Maintain transporter performance records.

Key Skills & Competencies:

• Strong knowledge of logistics and transportation management.
• Familiarity with ERP systems (SAP/Oracle/Tally).
• Understanding of GST documentation and e-way bill process.
• Good coordination and communication skills.
• Ability to work under pressure and manage tight dispatch schedules.
• Problem-solving and negotiation skills

Safety Measures:

• Conduct toolbox talks / shift briefings
• Issue and Verify PPE compliance
• Enforce SOP / LOTO / Permit to Work
• Report incidents / near misses promptly and Support incident investigations
• Ensure only trained / authorized persons operate equipment
• Escalate unresolved unsafe conditions, near miss hazards to Line Manager