Director-Risk Management

American Express; Gurugram District; Hybrid; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Competitive base salary

Bonus incentives

Medical, dental, vision benefits

Hybrid/ onsite flexibility

Parental leave

Job summary

American Express is seeking an experienced ERM Leader to advance the Enterprise Risk Management & Oversight program across the organization. This role focuses on risk identification, appetite and challenge, policy governance and regulatory reporting.

The ideal candidate will have 8+ years in financial services risk management, strong communication, and leadership skills, with professional certifications like FRM/PRM/CRM being highly desirable. Flexible hybrid/work arrangement may apply.

Qualifications

• Bachelor’s degree in finance, economics, business administration, or related field; advanced degree required.
• 8+ years in enterprise risk management within financial services.
• Strong understanding of financial markets and regulatory requirements.
• Proven ability to design and implement enterprise-wide risk frameworks.
• Excellent analytical, communication, and influencing skills.
• Leadership capabilities and team-building experience.
• Certifications FRM/PRM/CRM desirable.

Responsibilities

• Maintain deep understanding of interagency guidance on risk management.
• Lead ERM programs: risk identification, appetite, challenge, policy management.
• Design, maintain, and execute ERM framework adherence processes.
• Define roles and responsibilities across the enterprise.
• Develop guidance and training materials for ERM implementation.
• Provide periodic reporting on framework adherence to senior management and board.
• Analyze findings to identify themes and report.
• Partner with ERM teams to ensure data accuracy for regulatory reporting.
• Partner with ERM teams as business owners for UAT and onboarding training.
• Assist with regulator/auditor information requests.

Skills

ERM program design

Stakeholder management

Regulatory knowledge

Leadership

Certifications desirable

Education

Bachelor's degree in finance or related field

Advanced degree preferred

Job description

Job Description

The Enterprise Risk Management & Risk Oversight (ERM&RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The ERM Framework, Governance and Reporting team within ERM&RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting. These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).

Responsibilities

• Maintain a deep understanding of various Interagency Supervisory Guidance on Risk Management, including, but not limited to: OCC Heightened Standards, Internal Control booklet of the Comptroller’s Handbook, Corporate and Risk Governance booklet of the Comptroller’s Handbook, Large bank Supervision booklet of the Comptroller’s Handbook.
• Main a deep understanding of the key ERM programs, including but not limited to Enterprise Risk Identification and Assessment, Enterprise Risk Appetite, Enterprise Effective Challenge, Risk Acceptance, New Product Governance, Change Management, Committee Governance, and Policy Management.
• Lead the design, maintenance, and execution of the processes to perform ERM framework and program adherence through their lifecycle.
• Establish clear roles, responsibilities for ERM framework and program adherence processes across the enterprise.
• Develop and provide appropriate guidance documents and training material to facilitate implementation of ERM framework and program adherence processes.
• Develop periodic reporting on framework and program adherence execution status and relevant findings/observations for senior management and the board.
• Analyze portfolio of identified findings/observations to uncover themes and report on any identified themes.
• Partner with the ERM Framework and Program teams in performing quality control during the execution of ERM program activities to drive data accuracy and completeness and enable effective regulatory / management reporting.
• Partner with the ERM Framework and Program teams as the Business Owners to provide requirements, facilitate User Acceptance Testing (UAT), and lead the user onboarding process including developing training materials and delivering training.
• Assist with periodic reviews and relevant information requests from regulators, Internal Audit and various stakeholders across the organization.

QUALIFICATIONS

• Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.
• Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.
• Strong understanding of financial markets, products, and regulatory requirements impacting risk management.
• Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.
• Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.
• Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.
• Professional certifications such as FRM, PRM, or CRM are highly desirable.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.