Analyst-Control Management

American Express; Gurugram District; Hybrid; INR 800,000 - 1,600,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Medical, dental, vision, life, and (if

disability benefits)

Flexible working model

Parental leave policies

Wellness programs

Job summary

American Express CFR Risk ID, Assessment, Testing & Reporting role in India embeds control management into daily operations across BUs. You will identify, assess, and report on operational risk to ensure adherence to regulatory standards and Amex policies, strengthening the BU's resilience.

You will collaborate with multiple partners across functions and geographies, facilitate RCSA, map controls to risks, monitor trends, and support thematic risk reporting with clear, actionable insights.

Qualifications

• 1+ years experience in risk strategy or operational risk management.
• Analytical and problem-solving skills with data analysis and trend identification.
• Project management, communication and interpersonal abilities.
• Experience with governance, policies and regulatory frameworks.

Responsibilities

• Facilitate Risk and Control Self-Assessment (RCSA) across BUs.
• Identify risks in processes and systems with owners.
• Categorize controls and map them to risks and processes.
• Assist in identifying additional risks with owners.
• Support control monitoring and compile risk trends and events.
• Identify data, process and documentation gaps for improvements.
• Support regulatory-aligned assessment criteria and reporting.

Skills

Risk strategy

Operational risk management

Analytical skills

Problem-solving

Project management

Communication

Interpersonal skills

Regulatory awareness

Process governance

Education

MBA or master’s in Finance/Business/Risk Management

Job description

Job Description

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.

Job Description

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service. The objective of the Credit & Fraud Risk Control Management Risk ID: Assessment & Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Credit & Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk Credit & Fraud Risk is looking for an Analyst for Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

The Analyst, CFR Risk ID, Assessment, Testing & Reporting will:

• Facilitate BUs in their risk assessments performance in Risk and Control Self-Assessment (RCSA)
• Provide additional identification of risks throughout business processes and systems (along with business process owners)
• Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
• Assist in additional identification of risks throughout business processes and systems (along with business process owners)
• Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
• Enables proactive identification of gaps in data, process, documentation and controls against established standards to identify areas of improvement in different CFR functions
• Assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
• Support thematic risk reporting (levels, trends, causes).

Qualifications

• 1+ Years experience in risk strategy. Operational risk management (e.g., within Risk and/or Internal Audit function)
• MBA, Master’s degree from top tier institutes in finance, Business, Risk Management., or related field; advanced degrees or certifications are advantageous
• Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively for Risk and Control Self-Assessment (RCSA)
• Project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards will be preferred.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.