Analyst-Control Mgmt

American Express; Gurgaon; Hybrid; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Bonus incentives

Medical benefits

Flexible work model

Parental leave

Wellness programs

Career development

Job summary

American Express in India is seeking an Analyst of Risk ID, Assessment, Testing & Reporting to ensure control management is embedded in day-to-day operations across multiple business units. You will identify risks, test controls and contribute to risk reporting, with collaboration across geographies.

The role requires 1-2 years in operational risk management, strong project management and communication skills, and a proactive approach to regulatory alignment.

Qualifications

• 1-2 years in operational risk management or internal audit.
• Strong PM, communication, documentation and interpersonal skills.
• Experience in process mapping with regulatory frameworks and standards.
• Analytical skills to assess data, trends and risks in RCSA testing.

Responsibilities

• Facilitate risk assessments and RCSA performance plus testing/QA programs.
• Drive cross-functional projects end to end and facilitate stakeholder engagement for control testing.
• Leverage domain knowledge in operational risk management and RCSA.
• Assist in identification of risks and controls with business process owners.
• Identify high-risk areas and conduct independent QA and vertical testing.
• Support thematic risk reporting (levels, trends, causes).

Skills

Risk management

Project management

Communication

Process mapping

Data analysis

Education

Bachelor's in Finance/Business

MBA

Tools

Excel

PowerPoint

Job description

Job Description:

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.

The objective of the Credit & Fraud Risk Control Management Risk ID: Assessment & Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Credit & Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk

Credit & Fraud Risk is looking for a Analyst of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

How will you make an impact in this role?

• Facilitate BUs in their risk assessments performance for Risk and Control Self-Assessment (RCSA) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
• Drive cross functional projects end to end and facilitate stakeholder engagement to perform control testing
• Leverage domain knowledge in operational risk management and RCSA
• Assist in identification of risks and controls (along with business process owners)
• Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
• Support thematic risk reporting (levels, trends, causes)

Qualifications

Required Qualifications:

• 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Strong Project management, communication, documentation and interpersonal skills
• Experience in process mapping, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk and controls testing for Risk and Control Self-Assessment (RCSA)

Preferred Qualifications:

• Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following:
  • Supporting identification of operational risks throughout business processes and systems
  • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met for Risk and Control Self-Assessment (RCSA)
  • Excellent communication, influencing and presentation skills
  • Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
  • Experience in working with financial services operational risk function
  • Experience in control testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.