Director -Operations (RCM)

Iitjobs Inc.; Pune District; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

IITJOBS INC. in Pune invites a seasoned Director of Operations (RCM) to lead end-to-end healthcare revenue cycle management. This full-time role offers work-from-office in Pune with immediate to 30 days notice period and a focus on performance KPIs, client SLAs, and operational excellence.

You'll manage billing, claims, coding, denial management, AR and collections, drive automation, and P&L while mentoring junior teams in a fast-paced healthcare tech environment.

Responsibilities

• Lead end-to-end healthcare RCM operations.
• Manage teams across billing, claims, coding, denial management, AR, and collections.
• Drive operational KPIs such as clean claim rate, denial rate, AR days, and collections.
• Manage client relationships and overall service delivery.
• Identify process gaps and drive automation/process improvements.
• Manage P&L, staffing, capacity planning, and operational strategy.
• Ensure compliance with healthcare regulations and client SLAs.

Job description

Overview:

An excellent full-time and remote opportunity with a leading healthcare technology provider specializing in clinical data exchange and delivering innovative solutions that streamline medical information workflows.

Job description:

Role: Director Operations, RCM

Experience: 15+ Years

Location: Pune (Work from office)

Notice period: Immediate to 30 days

Key Responsibilities:

• Lead end-to-end healthcare RCM operations.
• Manage teams across billing, claims, coding, denial management, AR, and collections.
• Drive operational KPIs such as clean claim rate, denial rate, AR days, and collections.
• Manage client relationships and overall service delivery.
• Identify process gaps and drive automation/process improvements.
• Manage P&L, staffing, capacity planning, and operational strategy.
• Ensure compliance with healthcare regulations and client SLAs.