Job Description: Director – India Staffing
Experience: 12+ Years
Department: Domestic Staffing / Business Operations
Employment Type: Full-Time
Office Timing: 10AM To 7PM
Work Mode: Work from Office
Job Summary
We are looking for an experienced and business-oriented Director – India Staffing to lead and expand our domestic IT staffing business across India. The ideal candidate will have a strong background in domestic IT recruitment, business development, client acquisition, account management, recruitment delivery, and P&L management.
The candidate will be responsible for driving revenue growth, developing new client relationships, managing recruitment and sales teams, expanding existing accounts, and improving business profitability. This role requires a strategic leader with a proven track record of building and scaling domestic staffing operations.
Key Responsibilities
- Develop and execute business strategies to drive domestic staffing revenue, profitability, and market expansion.
- Lead end-to-end domestic IT staffing operations, including contract staffing, contract-to-hire (C2H), and permanent hiring.
- Drive new client acquisition and establish relationships with enterprise clients, IT services companies, system integrators, MSPs, and staffing partners.
- Manage and expand existing client accounts to generate repeat business and long-term revenue.
- Oversee recruitment delivery, sourcing strategies, fulfillment rates, and client-specific hiring requirements.
- Lead and mentor recruitment managers, delivery teams, account managers, and business development professionals.
- Own P&L, revenue forecasting, gross margins, pricing strategies, billing, and profitability.
- Negotiate client contracts, commercial terms, rate cards, and staffing agreements.
- Build strong relationships with CXOs, HR heads, procurement teams, talent acquisition leaders, and vendor management teams.
- Monitor business KPIs, recruiter productivity, time-to-fill, placements, collections, and client satisfaction.
- Ensure compliance with applicable employment regulations, contractual obligations, and internal company policies.
- Present business performance reports, growth plans, and strategic recommendations to senior management.
Required Qualifications and Experience
- Bachelor's degree in Business Administration, HR, Management, or a related field; an MBA is preferred.
- 12–18+ years of experience in staffing, recruitment, or talent solutions, with substantial experience in the Indian domestic staffing market.
- Proven experience leading domestic IT staffing, recruitment delivery, and business development operations.
- Strong track record in new client acquisition, account growth, and revenue generation.
- Demonstrated experience in P&L ownership, commercial negotiations, pricing, and margin management.
- Established relationships with Indian enterprise clients, IT services companies, and staffing partners.
- Experience managing large recruitment teams, delivery operations, and business development functions.
- Strong leadership, negotiation, communication, analytical, and stakeholder management skills.
Preferred Candidate Profile
- Experience building or scaling a domestic IT staffing business.
- Strong understanding of contract staffing, C2H, permanent hiring, and vendor-based staffing models.
- Ability to independently drive business development and convert client opportunities into revenue.
- Experience managing delivery performance, client escalations, and strategic accounts.
- A results-oriented leader with a strong focus on revenue growth, profitability, and long-term client partnerships.
Key Performance Indicators (KPIs)
- Revenue growth and gross margin improvement.
- New client acquisition and existing account expansion.
- Monthly billing, collections, and profitability.
- Recruitment fulfillment rates and time-to-fill.
- Client retention and repeat business.
- Team productivity and operational efficiency.