Director - Category Marketing & Analytics
Designation
Director - Category Marketing & Analytics
Function
Alternate Channels Location
Bangalore Reporting To
VP and Head - E-Commerce
Job Description
Performance Marketing Strategy & ROI Governance
- Own end-to-end performance marketing strategy across ecommerce platforms.
- Drive ROAS, CAC, conversion and repeat metrics across the funnel.
- Govern media and promotional spends to ensure profitability and optimal allocation.
- Build annual and quarterly performance roadmaps aligned to business objectives.
- Enable cross-category basket building. Translate category growth ambitions into platform-specific performance plans.
- Balance short-term velocity with long-term brand equity in digital ecosystems.
- Build dashboards for actionable decision-making (not just reporting).
- Identify white spaces across customer cohorts (new, repeat, loyal).
- Lead experimentation agenda (search optimisation, sponsored ads, content, pricing).
- Develop scalable playbooks for platforms and categories.
Media & Partner management
- Drive negotiation on media buying across partners as part of annual JBP and quarterly business plans
- Lead partnerships with media agencies, tool providers, content agencies to drive innovation and efficiency
- Own the media estimate to payable cycles in partnership with finance function
Stakeholder Management
- Act as the central interface for:
Internal -
- E-commerce Operations (availability, visibility, fulfilment impact)
- E-commerce Accounts / Finance (promo investments, media ROI governance)
- Brand & Category Marketing (asset strategy, launches, innovation)
External -
- Performance & Media Agencies
- Platform Media & Category Teams
- Ensure faster decision-making, clear prioritisation and end-to-end accountability from strategy to outcome.
Team Capability Utilisation
- Lead and align Category Managers along with Search and Data Analysts toward common performance KPIs.
- Shift teams from siloed execution to integrated, data-led growth planning.
- Establish structured planning cycles (campaign calendar, sale events, launches).
Drive continuous capability building in retail media and digital analytics