Director Account Management

dentsu; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Posterscope in Mumbai is seeking a senior marketing professional to lead client servicing and business development across FMCG, Retail, Rural and Lifestyle sectors, translating briefs into experiential and event-led solutions.

You will manage end-to-end campaigns, coordinate with vendors and internal teams, explore new business opportunities, and travel as required to deliver on-ground activations while maintaining strong client relationships.

Qualifications

• 8–10 years of experience in client servicing, experiential marketing, events or rural/retail marketing.
• Strong client management, business development and stakeholder management skills.
• Excellent communication, presentation, negotiation and project management abilities.
• Willingness to travel extensively for on-ground activations and events.

Responsibilities

• Build and manage relationships with clients across FMCG, Retail, Consumer, Rural and Lifestyle sectors.
• Translate client briefs into experiential, retail, rural and event-led solutions.
• Identify new business opportunities and contribute to pitches and revenue growth.
• Drive end-to-end client communication, ensuring alignment on objectives, timelines, budgets and deliverables.
• Conceptualize and execute on-ground activations, brand experiences, events, launches and consumer engagement campaigns.
• Develop innovative activation ideas that create meaningful consumer interactions and deliver against campaign objectives.
• Manage projects end-to-end—from briefing and planning to execution, post-event reporting and evaluation.
• Work closely with vendors, production partners and internal teams to ensure seamless execution.

Skills

Client servicing

Experiential marketing

Events

Retail marketing

Rural marketing

Stakeholder management

Business development

Communication

Project management

Job description

• Build and manage strong relationships with clients across FMCG, Retail, Consumer, Rural and Lifestyle sectors.
• Understand client briefs and translate them into innovative experiential, retail, rural and event-led solutions.
• Identify new business opportunities and contribute to pitching, proposal development and revenue growth.
• Drive end-to-end client communication, ensuring alignment on objectives, timelines, budgets and deliverables.

Job Description:

Key Responsibilities

Client Servicing & Business Development

• Build and manage strong relationships with clients across FMCG, Retail, Consumer, Rural and Lifestyle sectors.
• Understand client briefs and translate them into innovative experiential, retail, rural and event-led solutions.
• Identify new business opportunities and contribute to pitching, proposal development and revenue growth.
• Drive end-to-end client communication, ensuring alignment on objectives, timelines, budgets and deliverables.

Experiential & Event Marketing

• Conceptualize and execute on-ground activations, brand experiences, events, launches and consumer engagement campaigns.
• Develop innovative activation ideas that create meaningful consumer interactions and deliver against campaign objectives.
• Manage projects end-to-end—from briefing and planning to execution, post-event reporting and evaluation.
• Work closely with vendors, production partners and internal teams to ensure seamless execution.

Rural & Retail Marketing

• Plan and execute rural marketing initiatives, market activations and consumer engagement programs across relevant markets.
• Leverage regional insights, consumer behaviour and local market dynamics to create effective rural campaigns.
• Drive retail activations, visibility initiatives, in-store experiences and trade engagement programs.
• Develop and implement SOPs, execution frameworks and best practices to ensure consistency and scalability across markets.

Stakeholder & Project Management

• Collaborate with Creative, Strategy, Operations, Production, Analytics and Client Servicing teams to deliver integrated campaigns.
• Manage multiple projects simultaneously while ensuring timely delivery, quality, budgets and client expectations are met.
• Track campaign performance and prepare post-campaign reports, insights and recommendations for clients.
• Manage external agencies, vendors and partners to ensure smooth and cost-effective execution.

What We’re Looking For

• 8-10 years of experience in client servicing, experiential marketing, events, activations, retail marketing or rural marketing.
• Strong understanding of on-ground activations, experiential campaigns, events and retail marketing.
• Hands-on experience in rural markets, regional activations and consumer engagement programs will be an added advantage.
• Strong client management, business development and stakeholder management skills.
• Ability to develop innovative campaign ideas and translate them into executable solutions.
• Excellent communication, presentation, negotiation and project management skills.
• Ability to manage multiple stakeholders, vendors and projects in a fast-paced environment.
• Willingness to travel extensively for on-ground activations and events, as required.

Location:

Mumbai

Brand:

Posterscope

Time Type:

Full time

Contract Type:

Permanent