Diploma Engineer Trainee

Johnson Controls; Kolkata District; On-site; INR 300,000 - 500,000; Full time

Job summary

Johnson Controls invites candidates to join the Diploma Engineer Training (DET) program, a one-year on-the-job orientation that combines technical and practical skills across mechanical, electrical, electronics, and refrigeration & air-conditioning.

Selected trainees will work on site, gain exposure to service planning, installations, and customer interactions, and may relocate anywhere in India to support projects while building core competencies.

Qualifications

• Diploma holders with aggregate 60% and no ATKT.

Responsibilities

• Plan and execute service orders at site ensuring safety and quality.
• Coordinate with cross-functional teams for on-time delivery.
• Learn RCA and on-the-job technical orientation during DET.

Education

Diploma - Mechanical

Diploma - Electrical

Diploma - Electronics

Diploma - Mechatronics

Refrigeration & Air-Conditioning

Job description

Johnson Controls offers you exciting careers in the field of Service & Operations. DET Will Gain Exposure To

• Implementation of Customer focused Service plan; Acquire new clients and businesses;
• Project Execution / Installation at site; Manage multiple cross-functional projects & deliveries.
• Focus on achieving Customer Satisfaction.

DET Will Be Actively Involved In

• Day to day Service operations planning as per PO/WO from Customers. Attend & Review the Preventive Maintenance jobs, Coordinate with Call

Centre and close Service Calls. Generate LNM & Retrofit business in line with LNM plans, Ensure Safety norms at sites including Vendors, managing Vendors on site activities, prepare reports and diagnose the Root Cause Analysis (RCA) for repeated complaints, update Customer on new technology and acquire new skills to execute Service jobs. Maintain database & understand the customer requirement, ensure collection of payment as per terms & conditions of the order, coordinate with Operations & Services Sales on enquires from Customers

• Order processing and delivery, safety and quality aspects of project planning and execution; offer viable solutions and alternatives
• Managing after sales service and customer care operations; increase the Customer Satisfaction Index

Candidates enrolled under the Diploma Engineer Training (DET) program will undergo a one year training which will include detailed technical and functional orientation and on-the-job involvement.

• Diploma - Mechanical/Electrical/Electronics/Mechatronics/ Technical Skills/ Refrigeration & Air-Conditioning
• Aggregate 60%, No ATKT

Ready to relocate anywhere in India