Diploma Engineer Trainee

Johnson Controls; Kamrup Metropolitan; On-site; INR 350,000 - 550,000; Full time

Job summary

Johnson Controls in India seeks Diploma Engineer Trainees to join the Service & Operations team. You will participate in service planning, client acquisition, and site installations while coordinating multiple projects with cross-functional teams.

Responsibilities include preventive maintenance, service call closure, safety compliance at sites, vendor management, and supporting retrofit business growth. Willingness to relocate nationwide is required.

Qualifications

• Diploma engineering trainee program with focus on service operations and installations.
• Aggregate 60% and no ATKT in Diploma.
• Willingness to relocate anywhere in India.

Responsibilities

• Implement customer-focused service plans and acquire new clients.
• Coordinate project execution and installation at site with cross-functional teams.
• Attend preventive maintenance jobs, review service calls, and close service activities.
• Maintain safety norms at sites and manage on-site vendors.
• Generate retrofit business and coordinate with operations and service sales on inquiries.

Skills

Customer focus

Project coordination

Safety compliance

Education

Diploma - Mechanical/Electrical/Electronics/Mechatronics/Technical Skills/Refrigeration & Air-Conditioning

Job description

Johnson Controls offers you exciting careers in the field of Service & Operations. DET Will Gain Exposure To

• Implementation of Customer focused Service plan; Acquire new clients and businesses;
• Project Execution / Installation at site; Manage multiple cross-functional projects & deliveries.
• Focus on achieving Customer Satisfaction.

DET Will Be Actively Involved In

• Day to day Service operations planning as per PO/WO from Customers. Attend & Review the Preventive Maintenance jobs, Coordinate with Call

Centre and close Service Calls. Generate LNM & Retrofit business in line with LNM plans, Ensure Safety norms at sites including Vendors, managing Vendors on site activities, prepare reports and diagnose the Root Cause Analysis (RCA) for repeated complaints, update Customer on new technology and acquire new skills to execute Service jobs. Maintain database & understand the customer requirement, ensure collection of payment as per terms & conditions of the order, coordinate with Operations & Services Sales on enquires from Customers

• Order processing and delivery, safety and quality aspects of project planning and execution; offer viable solutions and alternatives
• Managing after sales service and customer care operations; increase the Customer Satisfaction Index

Candidates enrolled under the Diploma Engineer Training (DET) program will undergo a one year training which will include detailed technical and functional orientation and on-the-job involvement.

• Diploma - Mechanical/Electrical/Electronics/Mechatronics/ Technical Skills/ Refrigeration & Air-Conditioning
• Aggregate 60%, No ATKT

Ready to relocate anywhere in India