Digital Transformation ( CommTech ) - GO/JC/4654/2026

Golden Opportunities; Hyderabad; On-site; INR 5,500,000 - 7,500,000; Full time

Job summary

Golden Opportunities is hiring a Digital Transformation specialist in Hyderabad. The role focuses on Lean/Six Sigma-based process improvement, digital transformation initiatives, and cross-functional collaboration with IT and business units.

Applicants should have 15+ years of experience in process excellence with Black Belt certification and a background in finance tech domains to deliver high-impact projects.

Qualifications

• 15+ years of experience in Process Excellence with Black Belt Certified.
• Proven expertise in Lean/Six Sigma and driving process improvements.
• Experience leading cross-functional projects and mentoring Green Belt teams.

Responsibilities

• Drive continuous improvement through Lean/Six Sigma principles in day-to-day operations.
• Expert in process improvements, reengineering and digital transformation.
• Lead hands-on application of Lean tools to eliminate waste and execute high-impact projects; mentor Green Belt projects.
• Analyze current processes, identify opportunities, and implement To-be solutions to re-engineer workflows.
• Act as a Change Agent; collaborate with Operations, Transition, Training, and Clients to optimize quality, efficiency, cost and customer value.
• Communicate with internal stakeholders and customers (onsite and offshore) to address pain points and adapt approaches.
• Work with Operations to collect diverse input, generate ideas, assess risks (FMEA), manage escalations, and align cross-functional goals.
• Design and implement KPI measures, dashboards and visual controls to monitor performance for continuous improvement.
• Identify automation opportunities and lead end-to-end transformation using RPA, AI/ML and GenAI.

Skills

Business Analysis

Product Management

Digital Transformation

Fintech

Digital Payments

Banking Domain

Process Optimization

Requirement Gathering

Education

Bachelor’s degree

Job description

Job title

Digital Transformation ( CommTech )

Location

Hyderabad

Work Mode

Work From Office

Candidate Specification

15+ years of experience in Process Excellence with Black Belt Certified

Candidate Location

Pan India

Skills

• Business Analysis
• Product Management
• Digital Transformation
• Fintech
• Digital Payments
• Banking Domain
• Process Optimization
• Requirement Gathering

Candidate Industry

IT / ITES

Education and Certification

Any Bachelor’s degree

Job Description

• Drive continuous improvement through training, coordination and implementation principles of Lean/Six Sigma in day-to-day operation
• Expert in process improvements , Reengineering and Digital Transformation
• Lead hands-on application of Lean tools to eliminate waste and execute high-impact process improvement projects in addition to mentoring and facilitation of Green Belt projects
• Analyze current situation (As-is), identify improvement opportunities and recommend & implement measures (To-be) to re-engineer processes
• Act as a Change Agent and work closely with Operation, Transition, Training, and Clients to optimize Quality, Efficiency, Cost and Customer Value in multiple client engagements
• Communicate and collaborate with internal stakeholders and customers (both at onsite and off-shore) to understand their pain areas--working to apply their insights to challenge and modify current approaches/ways of doing things
• Work closely with Operation teams to obtain input of diverse views, facilitate generation of ideas, analyze operational risks (FMEA), extend support in managing client escalations (RCA/CAPA) and work across traditional functional boundaries to mitigate risks and establish common goals to deliver value to the business
• Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement
• Identify Automations opportunities and lead the end to end process transformation using RPA, AI/ML and GenAI