Digital Analyst

Evoke HR Solutions Pvt. Ltd.; Gurugram District; Vor Ort; INR 1.100.000 - 1.700.000; Vollzeit

Zusammenfassung

Evoke HR Solutions Pvt. Ltd. in Gurugram is seeking a Digital Analytics Analyst to support digital banking analytics, customer insights, and dashboards across lifecycle, adoption, and payments.

The role will collaborate with cross-functional teams to deliver data-driven insights, optimize engagement, and provide management reporting using Power BI/Tableau.

Qualifikationen

• 1.5–3 years of hands-on experience in digital analytics.
• Experience in customer lifecycle, engagement, and profitability analytics.
• Strong data visualization and stakeholder presentation skills.

Aufgaben

• Analyze customer journeys, acquisition funnels, and profitability.
• Develop Power BI/Tableau dashboards and recurring reports.
• Use SQL, Python, SAS and Excel for data prep and analysis.
• Translate analysis into actionable business recommendations.
• Prepare PowerPoint presentations for client discussions.

Kenntnisse

Digital Analytics

Customer Analytics

Banking/Financial Services

Tools

SQL

Python

SAS

Excel

Power BI

Tableau

Jobbeschreibung

Digital Analytics

Location: Gurgaon
Work Mode: Work from Office Monday to Friday
Working Hours: 2:00 PM 11:00 PM IST
Experience: 1.5–3 Years
Industry: Banking / Financial Services / FinTech

Role Overview:
We are looking for a Digital Analytics Analyst to support digital banking analytics, customer insights, data analysis, dashboards, and business reporting. The role will work on customer lifecycle, digital adoption, engagement, conversion, payments, and profitability analytics.

Key Responsibilities:

• Analyze customer journeys, acquisition funnels, conversion, digital adoption, engagement, retention, payments, and profitability.


• Work with large datasets using SQL, Python, SAS, and Excel.


• Perform data preparation, transformation, validation, segmentation, and quantitative analysis.


• Develop Power BI/Tableau dashboards, recurring reports, and management presentations.


• Define KPIs, business rules, analytical methodologies, and data-quality checks.


• Support campaign/product measurement, test-control analysis, attribution, ROI, and customer insights.


• Translate analytical findings into actionable business recommendations.


• Prepare PowerPoint presentations and support client/stakeholder discussions.


• Support testing, deployment, implementation, and ongoing reporting activities.

Mandatory Skills:

SQL, Python, SAS, Excel, Power BI/Tableau, Digital Analytics, Customer Analytics, Banking/Financial Services

Preferred Experience:

• Digital banking / BFSI / Payments / FinTech


• Customer behavior and journey analytics


• Dashboarding and visualization


• Strong analytical, communication, and presentation skills