DGM Employee Relations

Piramal Pharma Limited; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Piramal Pharma Limited is seeking an experienced Employee Relations leader to implement ER strategy and ensure a harmonious, compliant workplace across India. The role involves investigations, coaching line leaders on ER processes, and collaborating with stakeholders to maintain 100% statutory compliance in manufacturing units and offices.

You will act as a SME on labour codes, liaise with legal counsel, and support senior management with ER metrics and cost insights.

Qualifications

• MBA in Human Resources or MSW required.
• LLB or HR investigations certification preferred.
• 10–15 years HR/ER experience with 4–6 years in ER in manufacturing.

Responsibilities

• Grievance and discipline management including investigations and action plan drafting.
• Policy development and interpretation of ER strategies and policies.
• Standardize employment documents across factories and offices in India.
• ER dashboard management to support senior management decisions.
• Plan and conduct internal statutory audits at sites nationwide.
• Act as SME on ER matters for HR operations and business leaders.
• Coach BHRs and line managers on ER processes and new labour codes.
• Coordinate with legal for labour office, PF, ESIC, LWF, inspections.

Skills

Integrity

Resilience

Liaison

Conflict resolution

Strategic thinking

Effective communicator

Labour legislations

Education

MBA in HR

MSW

LLB / HR investigations certification

Job description

JOB OVERVIEW:

To implement organizations employee relations (ER) strategy to ensure a harmonious and productive workplace for all group of employees. This role is responsible for conducting HR / ER investigations, collaborating with key stakeholders for DAP (disciplinary action plan) compliance, coaching & capability building of business / line leaders on ER processes, fostering a culture of high engagement and ethical conduct, acting as a subject matter expert in matters related to labour and employment, new labour codes, maintaining 100% statutory compliance across manufacturing units and office locations across India & working with trade unions.

Reports to Head Employee Relations India PPL, Direct Reports - No

ESSENTIAL QUALIFICATION:

MBA in Human Resources / MSW.

PREFERRED QUALIFICATION:

LLB / Certification in employee relations or HR investigations.

RELEVANT EXPERIENCE:

1015 years in HR/ER, with at least 46 years in employee relations role within manufacturing environment.

ROLE AND RESPONSIBILITIES

• Grievance / Discipline Management: Handle employee grievances, lead / coordinate HR related investigations, drafting of report, aligning the key stakeholders and helping line managers to close the disciplinary action plan.
• Policy Development: Design, implement & interpret ER strategies, systems, policies and procedures that support long-term business growth and strategic goals of PPL India.
• Standardization of employment documents: Collaborate and work very closely with HR operations to standardize the employment life cycle documents for all employees at factories / offices across India.
• ER Dashboard Management: Use ER metrics and dashboards to provide decision support to senior management regarding cases, compliance, and employee costs.
• Statutory Audits: Plan and conduct internal audits at manufacturing / non-manufacturing sites / offices across India for action planning and compliance.
• Subject Matter Expertise: Act as a subject matter expert on matter related to employee relations for BHRs , HR operations and business leaders.
• Coaching & Capability Building: Build ER capability of BHRs, business leaders and line manager on ER processes and new labor codes & compliances.
• Legal Coordination: Regularly review ongoing legal cases and proactively coordinate with legal counsel for matters related to labor office, PF, ESIC, labour welfare fund, inspections etc.
• Manage the central grievance reporting portal at PPL global level case management, reporting & insights action planning.
• Representing organization to external authorities like PF, ESIC, S&E, local police / administration, labour and employment authorities, courts and tribunals etc.

KEY COMPETENCIES:

• Integrity & Ethical Leadership: Consistently behaving in a fair, transparent manner to build mutual trust with employees and external stakeholders.
• Resilience & Crisis Management: Remaining calm and decisive during difficult internal / external situations / union negotiations / union matters / inspections etc.
• Liaison & Relationship Building: Exceptional skills in building professional relationships with government officials, labor federations, and advocates / external legal counsels.
• Conflict Resolution & Mediation: Ability to handle internal / external conflicts in constructive manner in the best interest of the organization, able to navigate disagreements with trade unions or group of people for mutually beneficial outcomes.
• Strategic Thinking & Business Acumen: Understanding the broader healthcare marketplace and aligning ER strategies with the company's financial and growth goals.
• Effective communicator: Proficient in communication and should be able to present / explain / articulate ER/HR related matters to key stakeholders.
• Expertise in Labour legislations / Statutory Compliance: Should be able to understand, interpret, explain & resolve complex matters related to labour codes, shop and establishment act & case laws.
• Industrial Relations (IR) Strategy: Proven ability to manage collective bargaining and maintain cordial relations with internal/external trade unions to ensure zero production loss.