ER Manager

Roquette Group; Pantnagar; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Roquette Group in Pantnagar is seeking an Employee Relations Manager to lead the HR team. You will manage industrial relations, ensure statutory compliance, handle grievances, and drive engagement while safeguarding productivity.

The role requires 12-15+ years in manufacturing, MSW/MBA/PGDM or Labour Law qualifications, and a proven ability to negotiate with unions and liaise with authorities. Based at Pantnagar, you will shape a positive workplace culture.

Qualifications

• MSW/MBA/PGDM OR Equivalent in Human Resource, Industrial Relations OR Labour Welfare
• Degree/Diploma in Labour Laws/Law preferred.

Responsibilities

• Maintain healthy relationships with unions, workmen, and employee representatives.
• Lead collective bargaining discussions and wage settlement negotiations.
• Coordinate long-term settlements (LTS), MOUs, and productivity agreements.
• Prevent and manage industrial disputes and disciplinary issues with proactive resolution.
• Liaise with labour authorities, government agencies, and external stakeholders.
• Develop and implement employee engagement and communication initiatives.
• Drive grievance handling mechanisms and ensure timely resolution.
• Conduct employee counselling and conflict resolution sessions.
• Promote a positive workplace culture and employee well-being.
• Ensure compliance with applicable labour laws including the four new labour codes
• Coordinate labour inspections/ authorities and statutory audits.
• Maintain legal records, registers, and documentation.
• Manage disciplinary cases, domestic inquiries, and misconduct investigations.
• Draft charge sheets, warning letters, suspension orders, and inquiry reports.
• Ensure disciplinary actions are legally compliant and procedurally fair.
• Monitor contractor compliance and workforce deployment.
• Ensure adherence to labour law requirements by contractors.
• Review contractor licenses, statutory records, and wage payment

Skills

Industrial Relations

Labor Laws

Negotiation

Conflict Resolution

Stakeholder Management

Communication & Influencing

Leadership & Team Management

Analytical & Problem-Solving

Education

MSW/MBA/PGDM OR Equivalent in HR/IR/Labour Welfare

Degree/Diploma in Labour Laws/Law

Job description

To meet our challenges we are looking for a ER Manager within the HR team to be based at our Pantnagar unit.

Purpose

The Employee Relations Manager is accountable for maintaining harmonious industrial and employee relations, ensuring statutory compliance, managing union interactions, handling grievance redressal, disciplinary actions and fostering a positive work environment that supports business objectives and workforce productivity.

Their Mission: Positions in HR are at the crossroads of all the functions of our company with the wonderful challenge of synchronizing all functions so that operations are ongoing smoothly. Ready to challenge your strong leadership in an innovative environment?

Your experience and talents will make the difference to:

• Maintain healthy relationships with unions, workmen, and employee representatives.
• Lead collective bargaining discussions and wage settlement negotiations.
• Coordinate long-term settlements (LTS), MOUs, and productivity agreements.
• Prevent and manage industrial disputes and disciplinary issues with proactive resolution.
• Liaise with labour authorities, government agencies, and external stakeholders.
• Develop and implement employee engagement and communication initiatives.
• Drive grievance handling mechanisms and ensure timely resolution.
• Conduct employee counselling and conflict resolution sessions.
• Promote a positive workplace culture and employee well-being.
• Ensure compliance with applicable labour laws including the four new labour codes
• Coordinate labour inspections/ authorities and statutory audits.
• Maintain legal records, registers, and documentation.
• Manage disciplinary cases, domestic inquiries, and misconduct investigations.
• Draft charge sheets, warning letters, suspension orders, and inquiry reports.
• Ensure disciplinary actions are legally compliant and procedurally fair.
• Monitor contractor compliance and workforce deployment.
• Ensure adherence to labour law requirements by contractors.
• Review contractor licenses, statutory records, and wage payment
• Organize town halls, employee meetings, and communication forums.
• Support employee recognition and welfare initiatives.
• Monitor employee morale and recommend improvement actions.
• Prepare monthly ER and IR dashboards.
• Track absenteeism, attrition, disciplinary cases, grievances, and union issues.
• Analyze trends and recommend proactive actions.

What we will love about you :

To maintain a positive and productive work environment by fostering strong employee-management relationships, resolving workplace concerns effectively, ensuring compliance with employment laws and company policies, and driving employee engagement initiatives that support organizational success.

And also …

Educational Qualification:

MSW/MBA/PGDM OR Equivalent in Human Resource, Industrial Relations OR Labour Welfare

• Degree/Diploma in Labour Laws/Law preferred.

Desired Experience:

12-15+ years in manufacturing environment

Internal Stakeholders:

Plant Employees/Union, Supervisors & Managers

External Stakeholders:

Labour Authorities, Legal Counsel

Managerial Skills-

Good Interpersonal Skills.

Leadership Competencies

Ability to deal with plant people, Supervisors, Line Managers & good in teamwork

• Act as a valuable team player
• Drive for Quality and excellence
• Discipline and compliance
• Make decisions with speed and determination

Key Technical /Functional Competencies:

• Industrial Relations Management , Labour Laws & Statutory Compliances
• Collective Bargaining & Negotiation Skills
• Conflict Resolution, Stakeholder Management
• Investigation, Domestic Enquiry and Disciplinary Actions Management
• Conciliation & Labour Court proceedings
• Communication & Influencing Skills
• Employee Engagement Programs
• Contract Labour Administration
• Analytical & Problem-Solving Skills
• Leadership and Team Management

Soft Skills

Communication & Influencing : Excellent verbal and written communication skills, Strong presentation and

stakeholder management, abilities, Ability to communicate effectively with shop- floor employees, union

leaders, and senior management.

Negotiation Skills: Strong negotiation and persuasion capabilities, Ability to achieve win-win outcomes during

wage settlements and conflict situations, Skilled in handling difficult conversations professionally.

Conflict Resolution: Ability to mediate disputes and build consensus, Maintains neutrality while managing

Sensitive employee matters, Effective problem-solving under challenging situations.

Emotional Intelligence: High level of empathy and interpersonal sensitivity, Ability to understand employee

concerns and organizational, priorities, Strong relationship-building capabilities across all levels.

Leadership & Team Management: Ability to lead ER initiatives independently, Coach and mentor HR and

administrative teams, Demonstrates accountability and ownership in resolving workforce issues.

Decision Making: Sound judgment in employee relations and disciplinary matters, Ability to make balanced

decisions considering legal, ethical, and business implications, Strong risk assessment capability

Resilience & Composure: Ability to remain calm under pressure during industrial disputes or crisis situations,

Demonstrates maturity and professionalism while handling sensitive cases, Comfortable working in a dynamic

manufacturing environment.

Influencing Without Authority: Ability to build trust and influence stakeholders across departments, Creates

alignment between management and workforce objectives, Drives employee relations initiatives through

collaboration.

Relationship Management: Builds credibility with unions, employees, contractors, and government authorities,

Maintains long-term productive relationships with internal and external stakeholders.

Adaptability & Change Management: Supports organizational transformation and workforce changes,

Effectively manages employee concerns during business transitions, Encourages acceptance of new policies and

practices.