Devops Support Engineer(Linux+Kubernetes+Servicenow) 5 To 7 exp

Kiya.ai; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Kiya.ai is seeking a DevOps Production Support Engineer in Chennai on a hybrid model to ensure production stability for mission-critical banking apps.

Ideal candidate has 5–7 years of experience with Linux, Kubernetes/OpenShift, ServiceNow, Docker, Dynatrace, Grafana, ELK, and SQL skills. Responsibilities include incident management, troubleshooting, and driving automation.

Qualifications

• Linux (L2 Production Support).
• Kubernetes / OpenShift engineering and troubleshooting.
• ServiceNow for Incident, Change & Request Management.
• Production / Application support responsibilities.
• Docker and containerization fundamentals.
• Dynatrace / Grafana / ELK for monitoring.
• Oracle and SQL Server query proficiency.
• Python / Bash / PowerShell scripting skills.
• ITIL / ITSM processes and best practices.

Responsibilities

• Manage Production Incidents, Service Requests & Changes.
• Troubleshoot application and infrastructure issues.
• Ensure SLA compliance and production stability.
• Collaborate with Development, Infrastructure & Global Operations teams.
• Drive automation and continuous service improvements.
• Preferred: Banking/Financial Services domain & Cloud knowledge (IBM Cloud/AWS/Azure).

Skills

Linux

Production support

ServiceNow

Python

Bash

PowerShell

ITIL

Tools

Kubernetes

OpenShift

Docker

Dynatrace

Grafana

ELK

Oracle

SQL Server

Job description

Hiring | #DevOps Production Support Engineer (Linux | Kubernetes | ServiceNow)

Location: #Chennai (Hybrid) Prefers only chennai based profiles

Experience: 5 to 7 Years

Notice Period: Immediate to 30 Days Preferred

We're looking for a DevOps Production Support Engineer to support mission-critical applications in a global banking environment. If you're passionate about production stability, troubleshooting, and modern DevOps platforms, we'd love to connect!

Mandatory Skills

• #Linux (L2 Production Support)
• #Kubernetes / OpenShift
• #ServiceNow (Incident, Change & Request Management)
• #Production/Application Support
• #Docker & Containerization
• #Dynatrace / Grafana / ELK (Monitoring)
• #Oracle / SQL Server (SQL Queries)
• #Python / Bash / PowerShell Scripting
• #ITIL / ITSM Processes

Key Responsibilities

• Manage Production Incidents, Service Requests & Changes
• Troubleshoot application and infrastructure issues
• Ensure SLA compliance and production stability
• Collaborate with Development, Infrastructure & Global Operations teams
• Drive automation and continuous service improvements
• Preferred: Banking/Financial Services domain | Cloud (IBM Cloud/AWS/Azure)