DevOps Lead L1

Wipro; Pune District; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

A leading IT services firm is looking for a Mid-Senior level DevOps Team Leader to enhance collaboration through automated deployment processes. Responsibilities include managing the DevOps pipeline, ensuring effective customer support, and leading talent management initiatives. Ideal candidates will have 5-8 years of experience and a passion for driving team performance. This full-time position is based in Pune, Maharashtra, and offers opportunities to build a diverse and effective team.

Qualifications

• 5-8 years of experience in a relevant role.

Responsibilities

• Drive technical solution support to ensure effective CI/CD.
• Manage the DevOps pipeline across the entire lifecycle.
• Oversee talent management and employee engagement initiatives.

Skills

DevOps architecture design

Continuous integration (CI)

Continuous deployment (CD)

Tool deployment

Troubleshooting

Team management

Job description

The purpose of this role is to lead the DevOps team to facilitate better coordination among operations, development, and testing functions by automating and streamlining the integration and deployment processes.

Responsibilities

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Design and define the overall DevOps architecture/framework for project/module delivery as per the client requirement
  • Decide on the DevOps tool & platform to be deployed aligned to the customer's requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision resources accordingly
  • Define & manage the IT infrastructure as per the software code requirement
  • Manage and drive the DevOps pipeline that supports the application lifecycle across the DevOps toolchain – from planning, coding and building, to testing, to staging, to release, configuration and monitoring
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
  • Ensure onboarding application configuration from planning to release stage
  • Integrate security into the entire DevOps lifecycle to ensure no cyber risk and data privacy is maintained
• Provide customer support/service on the DevOps tools
  • Timely support internal & external customers escalations on multiple platforms
  • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/module
  • Perform root cause analysis of major incidents/critical issues which may hamper project timeliness, quality or cost
  • Develop alternate plans/solutions to be implemented as per root cause analysis of critical problems
  • Follow escalation matrix/process as soon as a resolution gets complicated or isn’t resolved
  • Provide knowledge transfer, sharing best practices with the team and motivate
• Team Management
  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team
    • Train direct reportees to make right recruitment and selection decisions
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • In case of performance issues, take necessary action with zero tolerance for “will” based performance issues
    • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team
    • Exercise employee recognition and appreciation

Performance Parameters

• Continuous Integration, Deployment & Monitoring – 100% error‑free onboarding & implementation
• CSAT – Manage service tools, troubleshoot queries, customer experience
• Capability Building & Team Management – % trained on new‑age skills, team attrition %, employee satisfaction score

Requirements

• 5-8 years of experience

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industry: IT Services and IT Consulting