DevOps Lead L1

Wipro; Pune District; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Bento provided?

Professional growth opportunities

Job summary

A leading IT services company in Pune is looking for a Mid-Senior level DevOps Team Lead. This role focuses on leading a team to enhance integration and deployment processes while ensuring continuous support for customer satisfaction. Candidates should have 5-8 years of relevant experience and possess strong management skills. The position offers opportunities for engagement and development in a dynamic environment.

Qualifications

• 5–8 years of relevant experience in a DevOps role.
• Experience managing team resources and development processes.
• Understanding of IT infrastructure requirements.

Responsibilities

• Lead the DevOps team for improved automation and integration processes.
• Drive technical support for CI/CD applications.
• Manage talent recruitment and performance management.
• Manage IT infrastructure to support software delivery.
• Lead end-to-end DevOps lifecycle from planning to monitoring.
• Write scripts to integrate release processes with infrastructure.
• Ensure secure DevOps practices across the lifecycle.
• Provide customer support for DevOps tools and troubleshooting.

Skills

Continuous integration (CI)

Continuous deployment (CD)

DevOps tools selection

Team management

Root-cause analysis

Education

Bachelor's degree in IT/CS

Tools

Jenkins

Docker

Kubernetes

Ansible

Job description

The purpose of this role is to lead the DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining integration and deployment processes.

Responsibilities

• Drive technical solution support to the team for continuous integration (CI) and continuous deployment (CD) of technology in applications.
  • Design and define the overall DevOps architecture and framework for project or module delivery as per client requirements.
  • Choose and deploy the appropriate DevOps tool and platform aligned with customer needs.
  • Create a tool deployment model for validating, testing and monitoring performance, and provision resources accordingly.
  • Define and manage the IT infrastructure according to the supported software code requirements.
  • Drive the DevOps pipeline that supports the application life cycle across the toolchain—from planning, coding and building, to testing, staging, release, configuration and monitoring.
  • Write code and scripts to integrate elements of the code required for software release with operating systems and production infrastructure, minimizing disruptions.
  • Ensure smooth application configuration onboarding from planning to release stage.
  • Integrate security throughout the DevOps lifecycle to maintain data privacy and mitigate cyber risk.
• Provide customer support/service on the DevOps tools.
  • Respond to internal and external customer escalations on multiple platforms.
  • Troubleshoot implementation issues across projects or modules.
  • Conduct root‑cause analysis for major incidents or critical problems that affect project timeliness, quality or cost.
  • Develop alternate plans or solutions based on root‑cause findings.
  • Follow the escalation matrix/process promptly when resolution becomes complex.
  • Transfer knowledge, share best practices, and motivate the team.
• Team Management.
  • Resourcing
    • Forecast talent requirements for current and future business needs.
    • Hire appropriate resources for the team.
    • Train direct reports to make effective recruitment and selection decisions.
  • Talent Management
    • Ensure 100% compliance with Wipro’s standards for onboarding and training, enhancing capability and effectiveness.
    • Build an internal talent pool of high‑potential employees and support their career progression.
    • Promote diversity in leadership positions.
  • Performance Management
    • Set goals for direct reports, conduct timely performance reviews and appraisals, and provide constructive feedback.
    • Take necessary action for performance issues with zero tolerance for willful non‑performance.
    • Incorporate organizational programs such as Performance Nxtarewell, ensuring team participation and experience at all levels.
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team.
    • Track team satisfaction scores and identify initiatives to build engagement.
    • Challenge the team with larger and enriching projects or initiatives.
    • Recognise and appreciate employee contributions.

Deliverables

• Continuous Integration, Deployment & Monitoring: 100% error‑free onboarding and implementation.
• Customer Satisfaction (CSAT): Manage service tools, troubleshoot queries, and enhance customer experience.
• Capability Building & Team Management: Percentage trained on new‑age skills, team attrition rate, and employee satisfaction score.

Experience

5–8 years of relevant experience.

About the Company

We are building a modern Wipro—an end‑to‑end digital transformation partner with bold ambitions. We thrive on reinvention, constantly evolving with changing needs. Join a purpose‑driven organization that empowers you to design your own reinvention.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting