DevOps Lead

Wipro; Hyderabad; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading IT services company in India seeks a DevOps Lead to oversee the DevOps team and enhance coordination among development, operations, and testing. The ideal candidate will provide customer support on DevOps tools, design the DevOps architecture, and manage team performance and satisfaction. This position requires 5-8 years of experience in DevOps with a strong focus on CI/CD pipelines and leadership skills, offering a full-time role in a dynamic environment.

Qualifications

• 5-8 years of experience in DevOps.
• Strong knowledge of CI/CD pipelines, scripting, cloud platforms, and security integration.
• Proven leadership and team-management skills.

Responsibilities

• Design and define the overall DevOps architecture/framework for project delivery.
• Drive technical solution support and manage the DevOps pipeline.
• Provide customer support/service on DevOps tools.
• Forecast talent requirements and ensure compliance with onboarding standards.
• Lead team engagement and satisfaction initiatives.

Skills

CI/CD pipelines

Scripting

Cloud platforms

Security integration

Leadership skills

Job description

Join to apply for the DevOps Lead role at Wipro.

The purpose of this role is to lead the DevOps team to facilitate better coordination among operations, development, and testing functions by automating and streamlining the integration and deployment processes.

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes.

Responsibilities

• Drive technical solution support
  • Design and define the overall DevOps architecture/framework for a project/module delivery as per the client requirement.
  • Decide on the DevOps tool & platform to be deployed aligned to the customer’s requirement.
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly.
  • Define & manage the IT infrastructure as per the requirement of the supported software code.
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring.
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions.
  • Ensure onboarding of application configuration from planning to release stage.
  • Integrate security in the entire dev‑ops lifecycle to ensure no cyber risk and data privacy is maintained.
• Provide customer support/service on the DevOps tools
  • Timely support internal & external customer escalations on multiple platforms.
  • Troubleshoot problems that arise in the implementation of DevOps tools across the project/module.
  • Perform root cause analysis of major incidents/critical issues which may hamper project timeliness, quality or cost.
  • Develop alternate plans/solutions to be implemented as per root cause analysis of critical problems.
  • Follow escalation matrix/process as soon as a resolution gets complicated or isn’t resolved.
  • Provide knowledge transfer, share best practices with the team and motivate.
• Team Management
  • Resourcing
    • Forecast talent requirements as per the current and future business needs.
    • Hire adequate and right resources for the team.
    • Train direct reportees to make right recruitment and selection decisions.
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness.
    • Build an internal talent pool of HiPos and ensure their career progression within the organization.
    • Promote diversity in leadership positions.
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • In case of performance issues, take necessary action with zero tolerance for “will” based performance issues.
    • Ensure that organizational programs like Performance Nxtarewell are understood and that the team takes the opportunities presented by such programs.
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team.
    • Track team satisfaction scores and identify initiatives to build engagement within the team.
    • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team.
    • Exercise employee recognition and appreciation.

Performance Metrics

• Continuous Integration, Deployment & Monitoring – 100% error‑free onboarding & implementation.
• CSAT – Manage service tools, troubleshoot queries, ensure customer experience.
• Capability Building & Team Management – % trained on new age skills, team attrition %, employee satisfaction score.

Qualifications

• Experience: 5‑8 Years in DevOps.
• Strong knowledge of CI/CD pipelines, scripting, cloud platforms, and security integration.
• Proven leadership and team‑management skills.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

Additional Information

Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.