Developer, Application

Flex; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health Insurance

PTO

CF17

Job summary

Flex is seeking a ServiceNow Associate Developer - IT in Chennai to support teams that build and deliver innovative products. The role requires 5–8 years of hands-on ServiceNow experience and strong ITSM knowledge.

You will design ITSM configurations, manage integrations, and collaborate with stakeholders to ensure successful deployments. The position emphasizes technical excellence and cross-functional teamwork within a dynamic environment.

Qualifications

• Experience designing ITSM configurations and customizations.
• 5–8 years as a ServiceNow Developer.
• Proven ability to gather requirements and drive technical discussions.
• Experience with Incident, Problem, Change, Knowledge Management.

Responsibilities

• Design and develop ITSM configurations and customizations.
• Oversee ServiceNow integrations and technical specifications.
• Develop, test, and implement integration components.
• Work with stakeholders to capture requirements and ensure delivery.
• Apply advanced ServiceNow knowledge to project success.

Skills

ITSM principles

ITOM knowledge

strong communication

writing skills

Tools

ServiceNow

JavaScript

AJAX

REST

SOAP

SSO-SAML

UI Pages/Macros

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a ServiceNow Associate Developer - IT in Chennai.

What a typical day looks like:

• The ideal candidate should be well-versed in ITSM principles and configuration management and ITOM minimum.
• Responsible for designing and developing ITSM-related configurations and customizations.
• Engage with various stakeholders to gather requirements and information effectively.
• Able to work independently and contribute productively as part of a project team.
• Oversee the technical specification and implementation of ServiceNow integrations.
• Provide expertise on technical questions related to ServiceNow development.
• Develop, implement, and conduct component integration testing of technical solutions.
• Understand the business needs, standardize processes, and incorporate them into the design.
• Demonstrate a broad perspective and approach to ensure project success.
• Display an advanced understanding of ServiceNow.

Experience we're looking to add to our team:

• 5-8 years of experience as a ServiceNow Developer.
• Proven track record in ITSM technologies with self-motivation and the ability to work in a dynamic environment.
• Strong communication, presentation, and writing skills.
• Excellent troubleshooting capabilities and consultative influence with stakeholders.
• Experience in implementing ITSM modules such as Incident Management, Problem Management, Change Management, and Knowledge Management.
• Proficient in server-side scripting, integrations, and workflows, with experience in flow designers.

Preferred Technical Skills:

• Proficiency in scripting languages like JavaScript.
• Basic understanding of ITSM, ITIL, or CMDB.
• Hands-on experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs.
• Experience with ServiceNow client/server-side JavaScript and APIs.Knowledge of AJAX, SOAP, REST, and SSO-SAML setups.
• Customizing UI Pages, UI Macros, and CMS using HTML, CSS, Jelly.

What you'll receive for the great work you provide:

• Health Insurance
• PTO
• CF17

Job Category

IT

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.

Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law.

Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process.

Please advise us of any accommodations you request to express interest in a position by e‑mailing: [e-mail] . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e‑mail address.

Flex will contact you if it is determined that your background is a match to the required skills required for this position.

Thank you for considering a career with Flex.