Design Manager

HomeLane; Chandigarh; On-site; INR 1,100,000 - 1,800,000; Full time

Job summary

HomeLane is seeking a Design Manager to lead a team of designers at the showroom, owningformance metrics and delivering premium customer experiences.

You will mentor architects and interior designers, oversee the project funnel from order to production, and collaborate with sales to drive conversions and revenue predictability. Strong leadership, communication, and stakeholder management are essential.

Qualifications

• Diploma/Degree in Interior Design or Architecture is required.
• 5+ years of interior design experience.
• Experience leading and managing design teams.

Responsibilities

• Lead, coach, and mentor a team of Architects & Interior Designers.
• Manage the project funnel from order booking to production readiness.
• Co-own designer conversion metrics with Sales Manager.
• Maintain a 9+/10 NPS through premium customer experience.
• Handle key customer interactions and escalations across the project journey.
• Drive predictability in collections and projects pushed to production.
• Ensure premium customer experience across all project stages.
• Hire, develop, and nurture top design talent.
• Coordinate with production, operations, and installation teams.

Skills

Team leadership

Stakeholder mgmt

Sales orientation

Communication

Education

Diploma/Degree in Interior Design or Architecture

Job description

Design Manager | Lead Interior Design Teams

Are you a design leader who thrives on driving performance, mentoring teams, and delivering exceptional customer experiences?

We’re looking for a Design Manager to lead a team of designers at our showroom. This is a high-impact leadership role where design excellence meets revenue ownership, requiring strong team leadership, customer management, and project funnel oversight to ensure predictable business outcomes.

What You’ll Own

• Lead, coach, and mentor a team of Architects & Interior Designers.
• Manage the project funnel effectively, ensuring smooth movement of projects from order booking through to production readiness.
• Co-own designer conversion metrics with the Sales Manager.
• Ensure a consistent 9+/10 NPS (Net Promoter Score) through exceptional customer experience.
• Handle key customer interactions and escalations, ensuring premium engagement and smooth decision-making throughout the project journey.
• Drive predictability in collections and projects pushed to production.
• Ensure seamless and premium customer experience across all project stages.
• Hire, develop, and nurture top design talent.
• Coordinate with internal teams (production, operations, and installation) for seamless project execution.

What We’re Looking For

• 3–5 year Diploma/Degree in Interior Design or Architecture.
• 5+ years of experience in interior design.
• Mandatory experience in leading and managing design teams.
• Strong design acumen with a sales orientation.
• Strong understanding of project pipeline / funnel management and revenue predictability.
• Exceptional communication and stakeholder management skills.
• Ability to manage high-value customers, handle escalations, influence decisions, and drive conversions.
• Experience building, mentoring, and scaling design teams is a strong advantage.