Deputy Manager - Renewal Retention

HDFC ERGO General Insurance; Rajamahendravaram; On-site; INR 300,000 - 420,000; Full time

Job summary

HDFC ERGO General Insurance in Rajahmundry is seeking a Deputy Manager - Renewal Retention to manage renewals, respond to customer queries, and meet monthly targets using calls, emails, SMS, and chats.

The role requires strong communication, negotiation, time management, and planning skills, with a focus on building long-term client relationships and achieving growth at the branch level.

Qualifications

• 0-2 years of sales experience in any domain.
• Excellent communication and negotiation skills.
• Time management and planning skills.
• Good listening and client interaction abilities.

Responsibilities

• Handle insurance renewals and related client interactions.
• Gather customer requirements and offer best-fit renewal solutions.
• Develop and implement a business development strategy focused on renewals and financial gain.
• Promote the company’s products/services to meet client objectives.
• Maintain sales pipeline and follow up with clients to ensure monthly targets.

Skills

Communication

Negotiation

Time management

Planning

Job description

New Job Title Deputy Manager - Renewal Retention

Employment Type Permanent

Physical Branch Rajahmundry

Branch Code 4204

Type of Office Branch

Job Description

We are hiring for a passionate, independent, and ambitious sales professional with good communication skills and

confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The sales

professional should be a good listener and able to handle the customer’s queries smartly. Candidate should be open to

learn and unlearn on the basis of the situational demand. The candidate should be able to convince the client mostly

through calls, emails, SMS, and chats. Candidate should be able to understand the market scenarios and should give

analytical feedback to his/ her reporting manager.

Key Responsibility Area

• Insurance Renewals.
• Understanding the requirements of customers and gathering information and consulting him with the best possible solutions for his/ her requirements.
• Developing a business development strategy focused on financial gain.
• Promoting the company's products/services addressing or predicting clients' objectives.
• Maintaining sales pipeline and taking thorough follow up with clients in order to ensure monthly targets.

You will be working with the top salespeople of the SaaS industry

• Should be comfortable in working on the Roster system.

Requirements

• 0-2 Yrs of sales experience in any sales.
• Should have excellent communication and negotiation skills.
• Should have time management and planning skills.
• Should have good negotiation &